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subject:"Beziehungsmarketing"
~isPartOf:"Service business"
~isPartOf:"SpringerLink / Bücher"
~language:"eng"
~subject:"Delight"
~type:"article"
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Beziehungsmarketing
Delight
Dienstleistungsinnovation
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Service innovation
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Innovation management
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Data Mining
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Digitalisierung
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Luo, Ching-Ching
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Tai, Yang-Fei
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Wang, Yi-Chieh
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Service business
SpringerLink / Bücher
Journal of business research : JBR
3
Journal of service management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Electronic markets : EM ; the international journal of electronic commerce and business media
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Handbook of research on customer engagement
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Handbook of service science ; [Vol. 1]
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Health marketing quarterly
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Innovating for trust
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International journal of hospitality management
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International journal of knowledge management studies : IJKMS
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International journal of services, economics and management
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International journal of technology marketing : IJTMkt
1
Journal of business-to-business marketing
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of management & organization : JMO
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Journal of open innovation : technology, market, and complexity
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of retailing and consumer services
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Journal of service research : JSR
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Journal of service theory and practice
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Management
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Managing consumer services : factory or theater?
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Operations research proceedings 2006 : selected papers of the Annual International Conference of the German Operations Research Society (GOR), jointly organized with the Austrian Society of Operations Research (ÖGOR) and the Swiss Society of Operations Research (SVOR), Karlsruhe, September 6 - 8 2006 ; with 79 tables
1
Research in economics and business : Central and Eastern Europe
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The journal of business & industrial marketing
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The journal of services marketing
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The service industries journal
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Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
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