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subject:"Beziehungsmarketing"
~person:"Agnihotri, Raj"
~person:"Dung Phuong Hoang"
~subject:"Online retailing"
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Beziehungsmarketing
Online retailing
Relationship marketing
6
customer loyalty
4
Consumer behaviour
3
Konsumentenverhalten
3
Customer satisfaction
2
Dienstleistungsqualität
2
E-commerce
2
Electronic Commerce
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Kundenzufriedenheit
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Service quality
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Social Web
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Social capital
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Social web
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Sozialkapital
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B2C
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Business-to-business marketing
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CSR
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Commercial Banks
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Communication
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Competitive analysis
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Confidence
1
Corporate Social Responsibility
1
Corporate social responsibility
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Customer Loyalty
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Customer Satisfaction
1
Customer loyalty
1
E-Banking
1
Electronic Banking
1
Electronic banking
1
Financial well-being
1
Firm performance
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Internet marketing
1
Interpersonal adaptive behaviour
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Knowledge management
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Lebensqualität
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Lieferantenmanagement
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Agnihotri, Raj
Dung Phuong Hoang
Prentice, Catherine
9
Ozuem, Wilson
5
Ramaseshan, B.
5
Rodríguez del Bosque, Ignacio A.
5
Aksoy, Lerzan
4
Bilgihan, Anil
4
Frank, Björn
4
Han, Heesup
4
Hapsari, Raditha
4
Hussein, Ananda Sabil
4
Jaiyeoba, Olumide Olasimbo
4
Keiningham, Timothy
4
Makanyeza, Charles
4
Roberts-Lombard, Mornay
4
Verhoef, Peter C.
4
Anber Abraheem Shlash Mohammad
3
Athanasopoulou, Pinelopi
3
Chen, Shu-Ching
3
El-Adly, Mohammed Ismail
3
Enkawa, Takao
3
Fongsuwan, Wanno
3
Giovanis, Apostolos
3
Iacobucci, Dawn
3
Islam, Tahir
3
Izogo, Ernest Emeka
3
Jaiswal, Deepak
3
Kant, Rishi
3
Loureiro, Sandra Maria Correia
3
Mattila, Anna S.
3
Melnyk, Valentyna
3
Mittal, Divya
3
Moisescu, Ovidiu Ioan
3
Molinillo, Sebastian
3
Palmatier, Robert W.
3
Popp, Bastian
3
Rabbanee, Fazlul K.
3
Rust, Roland T.
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Schvaneveldt, Shane J.
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Decision sciences
1
Gadjah Mada international journal of business
1
International journal of internet marketing and advertising : IJIMA
1
Journal of business logistics
1
Journal of financial services marketing
1
Journal of service research
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ECONIS (ZBW)
6
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1
Utilizing social media in a supply chain B2B setting : a knowledge perspective
Agnihotri, Raj
;
Kalra, Ashish
;
Chen, Haozhe
;
Daugherty, …
- In:
Journal of business logistics
43
(
2022
)
2
,
pp. 189-208
Persistent link: https://www.econbiz.de/10013347428
Saved in:
2
Linking relationship marketing to customer loyalty in the e-banking context : the central role of customer satisfaction
Nam Hoai Nguyen
;
Dung Phuong Hoang
- In:
Gadjah Mada international journal of business
26
(
2024
)
1
,
pp. 109-140
Persistent link: https://www.econbiz.de/10014486995
Saved in:
3
Linking psychological needs, perceived financial well-being and loyalty : the role of commercial banks
Dung Phuong Hoang
;
Nguyen Thi Hong Hai
;
Vuong Nham Linh
; …
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 466-487
Persistent link: https://www.econbiz.de/10014336228
Saved in:
4
Drivers and performance implications of frontline employees' social capital development and maintenance : the role of online social networks
Agnihotri, Raj
;
Mani, Sudha
;
Chaker, Nawar N.
; …
- In:
Decision sciences
53
(
2022
)
1
,
pp. 181-215
Persistent link: https://www.econbiz.de/10013164986
Saved in:
5
The role of frontline employees' competitive intelligence and intraorganizational social capital in driving customer outcomes
Kalra, Ashish
;
Agnihotri, Raj
;
Briggs, Elten
- In:
Journal of service research
24
(
2021
)
2
,
pp. 269-283
Persistent link: https://www.econbiz.de/10012522540
Saved in:
6
The impact of corporate social responsibility and customer trust on the relationship between website information quality and customer loyalty in e-tailing context
Dung Phuong Hoang
;
Nam Hoai Nguyen
- In:
International journal of internet marketing and …
14
(
2020
)
3
,
pp. 215-235
Persistent link: https://www.econbiz.de/10012284806
Saved in:
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