Linking psychological needs, perceived financial well-being and loyalty : the role of commercial banks
Dung Phuong Hoang, Thi Hong Hai Nguyen, Nham Linh Vuong, Dat Van Luong
| Year of publication: |
2023
|
|---|---|
| Authors: | Dung Phuong Hoang ; Nguyen Thi Hong Hai ; Vuong Nham Linh ; Dat Van Luong |
| Published in: |
Journal of financial services marketing. - London : Stewart Publ., ISSN 1479-1846, ZDB-ID 2031792-X. - Vol. 28.2023, 3, p. 466-487
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| Subject: | Communication | Customer loyalty | Customer satisfaction | Financial well-being | Interpersonal adaptive behaviour | Personalization | Service quality | Kundenzufriedenheit | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Zufriedenheit | Satisfaction | Konsumentenverhalten | Consumer behaviour | Lebensqualität | Quality of life |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1057/s41264-022-00170-z [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014336228