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subject:"Beziehungsmarketing"
~person:"Al-Hawari, Mohd Ahmad"
~subject:"Customer satisfaction"
~subject:"Kundenzufriedenheit"
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Beziehungsmarketing
Customer satisfaction
Kundenzufriedenheit
Electronic Banking
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2
Brand image
2
Consumer behaviour
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Dienstleistungsqualität
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Relationship marketing
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Service quality
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United Arab Emirates
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Vereinigte Arabische Emirate
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E-loyalty
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Online banking
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Online-Handel
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Privatkundengeschäft
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Sociability
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online banking context
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Al-Hawari, Mohd Ahmad
Bauer, Hans H.
6
George, Ajimon
6
Knittel, Christopher R.
6
Stango, Victor
6
Falk, Tomas
5
Keramati, Abbas
5
Ackerberg, Daniel A.
4
Brun, Isabelle
4
Gowrisankaran, Gautam
4
Hammerschmidt, Maik
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Karjaluoto, Heikki
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Kundu, Sukanya
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Narteh, Bedman
4
Rajaobelina, Lova
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Sharma, Geeta
4
Berraies, Sarra
3
Buhl, Hans Ulrich
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Casadesús, Martí
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Datta, Saroj Kumar
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Durkin, Mark
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Kumar, G. S. Gireesh
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Kumbhar, Vijay M.
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Liébana-Cabanillas, Francisco
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Malviya, Surendra
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Marimon, Frederic
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Pahwa, Manvinder Singh
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Petnji Yaya, Luc Honore
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Rahi, Samar
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Shaikh, Aijaz A.
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Shankar, Amit
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Singh, Shamsher
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Yahia, Karim Ben
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Adam Ridhuan Abdullah
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Akbari, Peyman
2
Allada, Vijaya Kameswari
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Arcand, Manon
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Arora, Sangeeta
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The journal of services marketing
1
The service industries journal
1
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ECONIS (ZBW)
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Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
2
Does customer sociability matter? : differences in e-quality, e-satisfaction, and e-loyalty between introvert and extravert online banking users
Al-Hawari, Mohd Ahmad
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 538-546
Persistent link: https://www.econbiz.de/10010434582
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