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subject:"Consumer behaviour"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of travel and tourism marketing"
~person:"Hsu, Cathy H. C."
~person:"Hung, Kam"
~subject:"Hotel industry"
~subject:"Social web"
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Search: subject_exact:"Consumer Behaviour"
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Consumer behaviour
Hotel industry
Social web
Konsumentenverhalten
9
China
7
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Service quality
4
Holiday behaviour
3
Hotellerie
3
Urlaubsverhalten
3
Cruise
2
Hong Kong
2
Hongkong
2
Kreuzfahrt
2
Selbstbedienung
2
Self-service
2
Acculturation
1
Behavioral intention
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Chinese
1
Chinese (People)
1
Chinesen
1
Complaint management
1
Conjoint analysis
1
Conjoint-Analyse
1
Cross-cultural management
1
Cruising preferences
1
Customer experience
1
Customer retention
1
EMI Model
1
Einführung
1
Emotion
1
Erwartungsbildung
1
Expectation formation
1
Gambling
1
Glücksspiel
1
Implementation
1
Innovation adoption
1
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7
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Article
9
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9
Aufsatz in Zeitschrift
9
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English
9
Author
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Hsu, Cathy H. C.
Hung, Kam
Han, Heesup
40
Hyun, Sunghyup Sean
11
Hwang, Jinsoo
10
Law, Chun Hung Roberts
10
Yu, Jongsik
9
Kim, Jinkyung Jenny
8
Kim, Insin
7
Kim, Wansoo
7
Mattila, Anna S.
7
Qu, Hailin
7
Wong, IpKin Anthony
7
Chua, Bee-Lia
6
Kim, Seongseop
6
Lehto, Xinran Y.
6
Prayag, Girish
6
Ramkissoon, Haywantee
6
Tsai, Henry
6
Gursoy, Dogan
5
Hanks, Lydia
5
Lee, Jin-soo
5
Lee, Seonjeong
5
Lim, Weng Marc
5
Line, Nathaniel D.
5
Raab, Carola
5
Ryu, Kisang
5
Tang, Liang
5
Ahn, Jiseon
4
Bai, Billy
4
Baloglu, Seyhmus
4
Cobanoglu, Cihan
4
Koo, Bonhak
4
Koo, Chulmo
4
Kozak, Metin
4
Lee, Choong-Ki
4
Lee, Sanghyeop
4
Liu, Chih-Hsing
4
Lo, Ada
4
Mavondo, Felix
4
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Published in...
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Journal of hospitality marketing & management
Journal of travel and tourism marketing
International journal of hospitality management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
International journal of contemporary hospitality management
3
Tourism management : research, policies, practice
3
Journal of destination marketing & management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of international consumer marketing
1
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ECONIS (ZBW)
9
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1
Improved or decreased? : customer experience with self-service technology versus human service in hotels in China
Liu, Chun
;
Hung, Kam
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 176-204
Persistent link: https://www.econbiz.de/10012821092
Saved in:
2
Cruising preferences within and across cultures : the roles of past experience and trade-offs
Hung, Kam
;
Liu, Chun
;
Zhang, Yongli
;
Denizci Guillet, Basak
- In:
Journal of travel and tourism marketing
39
(
2022
)
3
,
pp. 271-289
Persistent link: https://www.econbiz.de/10013352882
Saved in:
3
Determinants of self-service technology adoption and implementation in hotels : the case of China
Liu, Chun
;
Hung, Kam
;
Wang, Dan
;
Wang, Sha
- In:
Journal of hospitality marketing & management
29
(
2020
)
6
,
pp. 636-661
Persistent link: https://www.econbiz.de/10012256159
Saved in:
4
China watching : luxury consumption and its implications
Hung, Kam
;
Zhang, Hanqin Qiu
;
Denizci Guillet, Basak
; …
- In:
Journal of travel and tourism marketing
37
(
2020
)
5
,
pp. 577-592
Persistent link: https://www.econbiz.de/10012289468
Saved in:
5
A casino-induced satisfaction of needs : scale development and its relationship with casino customer loyalty
Tsai, Henry
;
Hsu, Cathy H. C.
;
Lee, Louisa Yee-Sum
- In:
Journal of travel and tourism marketing
34
(
2017
)
7
,
pp. 986-1000
Persistent link: https://www.econbiz.de/10011758768
Saved in:
6
Emotional encounters of Chinese tourists to Japan
Ji, Mingjie
;
Li, Mimi
;
Hsu, Cathy H. C.
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 645-657
Persistent link: https://www.econbiz.de/10011517168
Saved in:
7
Same but different : Chinese-American and Mainland Chinese consumers’ perceptions of and behavior in a service failure situation
Weber, Karin
;
Hsu, Cathy H. C.
;
Sparks, Beverley
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 471-496
Persistent link: https://www.econbiz.de/10011517125
Saved in:
8
The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew
;
Hsu, Cathy H. C.
;
Baum, Tom
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
Saved in:
9
Potential mainland Chinese cruise travelers' expectations, motivations, and intentions
Fan, Daisy X. F.
;
Hsu, Cathy H. C.
- In:
Journal of travel and tourism marketing
31
(
2014
)
3/4
,
pp. 522-535
Persistent link: https://www.econbiz.de/10010395940
Saved in:
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