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subject:"Customer relationship management"
~person:"Arunachalam, Arumugam"
~subject:"Einzelhandel"
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Customer relationship management
Einzelhandel
Beziehungsmarketing
1
Customer satisfaction
1
Dienstleistungsqualität
1
Kundenzufriedenheit
1
Relationship marketing
1
Retail trade
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Service quality
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customer loyalty
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customer satisfaction
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online marketing
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service
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service quality
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Arunachalam, Arumugam
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Serbian journal of management : an international journal for theory and practice of management science ; SJM
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ECONIS (ZBW)
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A study on impact of online-service quality on customer satisfaction in e- retailing business
Perumal, Thenmozhi Salem
;
Sundaram, Vijayanand
; …
- In:
Serbian journal of management : an international …
17
(
2022
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10013484897
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