//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Deutschland"
~person:"Bulchand-Gidumal, Jacques"
~person:"Orlowski, Marissa"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Reisebürokaufleute"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Deutschland
Kundenzufriedenheit
Tourism employees
4
Tourismusberufe
4
Arbeitsverhalten
3
Beziehungsmarketing
3
Customer satisfaction
3
Dienstleistungsqualität
3
Relationship marketing
3
Service quality
3
Work behaviour
3
Arbeitszufriedenheit
2
Gastronomie
2
Hotel industry
2
Hotellerie
2
Job satisfaction
2
Restaurant industry
2
Aggression
1
Arbeitskräfte
1
Arbeitsmobilität
1
Casual dining restaurants
1
Client satisfaction
1
Competence
1
Consumer behaviour
1
Customer service
1
Dienstleistungssektor
1
Employee retention
1
Gastgewerbe
1
Gerechtigkeit
1
Hospitality industry
1
Hotel employee (mis)treatment
1
Hotel management
1
Internet
1
Justice
1
Kompetenz
1
Konsumentenverhalten
1
Kundenservice
1
Labour mobility
1
Leistungsmotivation
1
Mitarbeiterbindung
1
Occupational qualification
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Bulchand-Gidumal, Jacques
Orlowski, Marissa
Karatepe, Osman M.
3
Brewster, Zachary W.
2
Cobanoglu, Cihan
2
Han, Heesup
2
Hewagama, Gayani
2
Hutchison, Ann
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Kim, Seongseop
2
Lee, JungHoon
2
Mang, Paul
2
Pohl, Gerd
2
Slevitch, Lisa
2
Abdul-Latif, Samshul-Amry
1
Aldakhil, Abdullah Mohamed
1
Ali, Faizan
1
Alola, Uju Violet
1
Alrawadieh, Zaid
1
Alshatnawi, Ehab Abdul Raheem
1
Amin, Muslim
1
Ansah, James
1
Ariffin, Ahmad Azmi M.
1
Aslinda Mohd Shahril
1
Avci, Turgay
1
Baah, Nancy Grace
1
Babakus, Emin
1
Back, Ki-joon
1
Becker, Laura
1
Benkenstein, Martin
1
Bizjak, Boštjan
1
Bode, Oana Ruxandra
1
Bojei, Jamil
1
Boxall, Peter
1
Boxall, Peter F.
1
Boǧan, Erhan
1
Brady, Michael K.
1
Bufquin, Diego
1
Büttgen, Marion
1
more ...
less ...
Published in...
All
International journal of hospitality management
1
Journal of hospitality marketing & management
1
The Cornell hospitality quarterly
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
2
Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
International journal of hospitality management
63
(
2017
),
pp. 93-100
Persistent link: https://www.econbiz.de/10011705784
Saved in:
3
Customer and employee incivility and its causal effects in the hospitality industry
Torres, Edwin N.
;
Van Niekerk, Mathilda
;
Orlowski, Marissa
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 48-66
Persistent link: https://www.econbiz.de/10011669662
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->