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subject:"Deutschland"
~person:"Dedeoğlu, Bekir Bora"
~person:"Orlowski, Marissa"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Reisebürokaufleute"
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Deutschland
Konsumentenverhalten
Kundenzufriedenheit
Tourism employees
7
Tourismusberufe
7
Arbeitsverhalten
6
Work behaviour
6
Hotel industry
5
Hotellerie
5
Employee retention
4
Mitarbeiterbindung
4
Arbeitsmobilität
3
Arbeitszufriedenheit
3
Beziehungsmarketing
3
Customer satisfaction
3
Job satisfaction
3
Labour mobility
3
Relationship marketing
3
Consumer behaviour
2
Dienstleistungsqualität
2
Gastronomie
2
Leistungsmotivation
2
Perception
2
Restaurant industry
2
Service quality
2
Wahrnehmung
2
Work motivation
2
Affective commitment
1
Aggression
1
Arbeitskräfte
1
Arbeitsleistung
1
Artificial intelligence
1
Behavioral integrity
1
CSR-induced attributions
1
Casual dining restaurants
1
Competence
1
Confidence
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer incivility
1
Customer service
1
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English
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Dedeoğlu, Bekir Bora
Orlowski, Marissa
Karatepe, Osman M.
4
Barman, Panchanan
2
Boǧan, Erhan
2
Brewster, Zachary W.
2
Chan, Eric S. W.
2
Cobanoglu, Cihan
2
Guéguen, Nicolas
2
Han, Heesup
2
Hewagama, Gayani
2
Hutchison, Ann
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Jacob, Céline
2
Jung, Hyo Sun
2
Kim, Seongseop
2
Lee, JungHoon
2
Lynn, Michael
2
Mang, Paul
2
Ok, Chihyung
2
Pohl, Gerd
2
Sarmah, Suman
2
Slevitch, Lisa
2
Ye, Shun
2
Yoon, Hye Hyun
2
Abdul-Latif, Samshul-Amry
1
Aldakhil, Abdullah Mohamed
1
Ali, Faizan
1
Alola, Uju Violet
1
Alrawadieh, Zaid
1
Alshatnawi, Ehab Abdul Raheem
1
Amin, Muslim
1
Ansah, James
1
Ariffin, Ahmad Azmi M.
1
Aslinda Mohd Shahril
1
Asutay, Mehmet
1
Atadil, Hilmi A.
1
Avci, Turgay
1
Baah, Nancy Grace
1
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International journal of hospitality management
1
Journal of hospitality marketing & management
1
The Cornell hospitality quarterly
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
4
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1
The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
2
How and when perceived CSR effects interpersonal helping and loyal boosterism : a moderated mediation model
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185239
Saved in:
3
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
4
Customer and employee incivility and its causal effects in the hospitality industry
Torres, Edwin N.
;
Van Niekerk, Mathilda
;
Orlowski, Marissa
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 48-66
Persistent link: https://www.econbiz.de/10011669662
Saved in:
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