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subject:"Dienstleistungsqualität"
~isPartOf:"International journal of quality & reliability management"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"AHP-Verfahren"
~subject:"Quality management"
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Dienstleistungsqualität
AHP-Verfahren
Quality management
Freizeitwirtschaft
7
Leisure industries
7
Consumer behaviour
2
Customer satisfaction
2
Freizeit
2
Freizeitverhalten
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Konsumentenverhalten
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Kundenzufriedenheit
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Leisure
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Leisure behaviour
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Service quality
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Advertising planning
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Amusement parks
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Gambling
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Gastgewerbe
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Grounded Theory
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Großbritannien
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Macau
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Qualitätsmanagement
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Service quality attributes
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TOPSIS
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Tourism research
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Fong, Veronica Hoi In
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James, Ajith Tom
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International journal of quality & reliability management
Journal of hospitality marketing & management
International journal of hospitality management
2
International journal of leisure and tourism marketing : IJLTM
2
Marketing intelligence & planning
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
Freiberger Arbeitspapiere
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Handbook of hospitality human resources management
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International journal of Indian culture and business management : IJICBM
1
International journal of business excellence : IJBEX
1
International journal of business innovation and research
1
International journal of quality and service sciences
1
International journal of services and operations management
1
Journal of european economy
1
Journal of hospitality and tourism insights
1
Journal of marketing management : MM
1
Journal of retailing and consumer services
1
Journal of small business and enterprise development
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Kundenorientierung im Touristikmanagement
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Reihe Medienökonomie
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Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
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Services marketing quarterly
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The TQM journal : the international review of organizational improvement
1
The service industries journal
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
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Service quality benchmarking of amusement parks using a hybrid approach
James, Ajith Tom
- In:
International journal of quality & reliability management
39
(
2022
)
4
,
pp. 1000-1019
Persistent link: https://www.econbiz.de/10013169515
Saved in:
2
Examining casino service quality in the Asian Las Vegas : an alternative approach
Wong, IpKin Anthony
;
Fong, Veronica Hoi In
- In:
Journal of hospitality marketing & management
19
(
2010
)
8
,
pp. 842-865
Persistent link: https://www.econbiz.de/10008748449
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