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subject:"Distribution channel"
~accessRights:"restricted"
~isPartOf:"Journal of retailing and consumer services"
~person:"Karjaluoto, Heikki"
~person:"Park, Younggeun"
~subject:"Bounded rationality theory"
~subject:"Einzelhandel"
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Distribution channel
Bounded rationality theory
Einzelhandel
Beziehungsmarketing
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Consumer behaviour
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Customer experience
2
Konsumentenverhalten
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Multichannel strategy
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Multikanalvertrieb
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Relationship marketing
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Retail trade
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Customer loyalty
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Dienstleistungsqualität
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Hedonic motivation
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Hedonic price index
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Hedonischer Preisindex
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Individual consumer characteristics
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Motivation
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Omnichannel experience
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Omnichannel retail characteristics
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Online retailing
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Online-Handel
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Personality psychology
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Karjaluoto, Heikki
Park, Younggeun
Alexander, Bethan
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Journal of retailing and consumer services
Journal of customer behaviour
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Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
Zhang, Xueting
;
Park, Younggeun
;
Park, Jaejin
;
Zhang, Hao
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462160
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2
Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail
Tyrväinen, Olli
;
Karjaluoto, Heikki
;
Saarijärvi, Hannu
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305392
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