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subject:"Distribution channel"
~person:"Li, Wenqian"
~person:"Tagashira, Takumi"
~subject:"Kundenanalyse"
~subject:"Kundenzufriedenheit"
~type:"article"
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Distribution channel
Kundenanalyse
Kundenzufriedenheit
Multichannel strategy
4
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Beziehungsmarketing
3
Relationship marketing
3
Vertriebsweg
3
Customer satisfaction
2
Einzelhandel
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Omnichannel
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Retail trade
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Automation
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Automatisierung
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Channel convenience
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Channel integration
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Channel seamlessness
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Channel transparency
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Consumer behaviour
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Cost efficiency
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Cross-channel integration
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Customer analysis
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Customer experience
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Customer experience incongruence
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Economies of scope
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Konsumentenverhalten
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Lagermanagement
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Omnichannel retailing
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Online retailing
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Online-Handel
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Li, Wenqian
Tagashira, Takumi
Gao, Fei
3
Acquila-Natale, Emiliano
2
Akturk, M. Serkan
2
Carlson, Jamie
2
Fan, Hua
2
Gallino, Santiago
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Gao, Wei
2
Ketzenberg, Michael
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Journal of retailing and consumer services
2
Journal of business research : JBR
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
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ECONIS (ZBW)
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Information effects of warehouse automation on sales in omnichannel retailing
Tagashira, Takumi
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209642
Saved in:
2
How customer experience incongruence affects omnichannel customer retention : the moderating role of channel characteristics
Gao, Wei
;
Li, Wenqian
;
Fan, Hua
;
Jia, Xingping
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502708
Saved in:
3
Crafting the customer experience in omnichannel contexts : the role of channel integration
Gao, Wei
;
Fan, Hua
;
Li, Wenqian
;
Wang, Huiling
- In:
Journal of business research : JBR
126
(
2021
),
pp. 12-22
Persistent link: https://www.econbiz.de/10012494220
Saved in:
4
The effect of cross-channel integration on cost efficiency
Tagashira, Takumi
;
Minami, Chieko
- In:
Journal of interactive marketing : a quarterly …
47
(
2019
),
pp. 68-83
Persistent link: https://www.econbiz.de/10012060916
Saved in:
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