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subject:"E-Business"
~person:"Ordenes, Francisco Villarroel"
~subject:"Beziehungsmarketing"
~subject:"Online retailing"
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E-Business
Beziehungsmarketing
Online retailing
Data Mining
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3
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2
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Ordenes, Francisco Villarroel
Hippner, Hajo
8
Ranjan, Jayanthi
8
Bhatnagar, Vishal
6
Wilde, Klaus D.
6
Cavallo, Alberto
4
Hilbert, Andreas
4
Van den Poel, Dirk
4
Caigny, Arno de
3
Chorianopoulos, Antonios
3
Coussement, Kristof
3
De Bock, Koen W.
3
Ewing, Michael
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Goyal, D. P.
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Kim, Jong Min
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Law, Chun Hung Roberts
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Lessmann, Stefan
3
Mittal, Ravi Kant
3
Moro, Sérgio
3
Oehler, Karsten
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Rita, Paulo
3
Sander, Stefan
3
Schoder, Detlef
3
Schönbrunn, Karoline
3
Sharma, Sarika
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Stakhovych, Stanislav
3
Theodoulidis, Babis
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Xu, Xun
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Zhang, Dongsong
3
Abdolvand, Neda
2
Aksoy, Lerzan
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Akter, Shahriar
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Albadvi, Amir
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Bilgihan, Anil
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Journal of business research : JBR
1
Journal of service research : JSR
1
The journal of services marketing
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ECONIS (ZBW)
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Customer experience management in the age of big data analytics : a strategic framework
Holmlund, Maria
;
Van Vaerenbergh, Yves
;
Ciuchita, Robert
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 356-365
Persistent link: https://www.econbiz.de/10012257620
Saved in:
2
Customer engagement in a Big Data world
Kunz, Werner
;
Aksoy, Lerzan
;
Bart, Yakov
;
Heinonen, Kristina
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 161-171
Persistent link: https://www.econbiz.de/10011654662
Saved in:
3
Analyzing customer experience feedback using text mining : a linguistics-based approach
Ordenes, Francisco Villarroel
;
Theodoulidis, Babis
; …
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 278-295
Persistent link: https://www.econbiz.de/10010393230
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