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subject:"ERP system"
~person:"Fu, Xiaorong"
~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz in Zeitschrift"
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Search: isPartOf:"International journal of internet and enterprise management : IJIEM"
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ERP system
Kundenzufriedenheit
China
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Consumer behaviour
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Customer satisfaction
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cognition of service fairness
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cognition-emotion model
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consumption emotions
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customer satisfaction
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Fu, Xiaorong
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The impact of consumption emotions of standby customers on customer satisfaction : an empirical analysis from Chinese customers
Zhang, Bin
;
Xie, Qinghong
;
Fu, Xiaorong
;
Yang, Xiaomin
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10010205077
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