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subject:"Effizienz"
subject:"Indien"
~isPartOf:"The international journal of bank marketing : IJBM"
~person:"Jaiswal, Deepak"
~person:"Kagan, Albert"
~person:"Mittal, Arun"
~subject:"Risikomanagement"
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Effizienz
Indien
Risikomanagement
Bank
3
Customer satisfaction
2
Dienstleistungsqualität
2
India
2
Kundenzufriedenheit
2
Public bank
2
Service quality
2
Öffentliche Bank
2
Banking industry
1
Call reports
1
Community banks
1
Competition
1
Corporate image
1
Efficiency
1
Electronic Banking
1
Electronic banking
1
Indian public sectors banks (Indian PSBs)
1
Product design
1
Product positioning
1
Produktgestaltung
1
Regional bank
1
Regionalbank
1
SERVQUAL
1
Service quality dimensions
1
Structural equation model
1
Structural equation modelling (SEM)
1
Strukturgleichungsmodell
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Wettbewerb
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X-Effizienz
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Jaiswal, Deepak
Kagan, Albert
Mittal, Arun
Abdul-Hamid Abdul-Wahab
1
Bandyopadhyay, Nirmalya
1
Bhaskar, Shilpa Sharma
1
Bin Haron, Razali
1
Branco, Adriel Martins de Freitas
1
Choudhury, Koushiki
1
Ciribelli, Fábio Neves
1
Coughlan, Joseph
1
Dyson, Robert G.
1
Ismail, Hina
1
Kant, Rishi
1
Kaur, Gagandeep
1
Kaur, Gurjeet
1
Kaushik, Arun Kumar
1
Khera, Shikha N.
1
Kumar, Amresh
1
Macoris, Lucas Serrao
1
Mahajan, Neha
1
Makkad, Munish
1
McKee, Gregory
1
Mishra, Vishal
1
Mohan, Bijuna C.
1
Moorthi, Y. L. R.
1
Paul, Justin
1
Rahman, Zillur
1
Raitani, Sonika
1
Roy, Sanjit Kumar
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Saleem, Muhammad Abid
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Salgado, Alexandre Pereira <Jr>
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Shale, Estelle
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Sharma, R. D.
1
Sikdar, Pallab
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Srivastav, Garima
1
Vaithianathan, Sridhar
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The international journal of bank marketing : IJBM
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ECONIS (ZBW)
3
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1
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
2
Impact of service quality on customer satisfaction in private and public sector banks
Paul, Justin
;
Mittal, Arun
;
Srivastav, Garima
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 606-622
Persistent link: https://www.econbiz.de/10011606120
Saved in:
3
Community bank product design within an asymmetric competitive market : an X-efficiency approach
McKee, Gregory
;
Kagan, Albert
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 752-772
Persistent link: https://www.econbiz.de/10011606430
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