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subject:"Effizienz"
subject:"Indien"
~isPartOf:"The international journal of bank marketing : IJBM"
~person:"Jaiswal, Deepak"
~person:"Mittal, Arun"
~person:"Paul, Justin"
~subject:"Risikomanagement"
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Effizienz
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Bank
2
Customer satisfaction
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Dienstleistungsqualität
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India
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Kundenzufriedenheit
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Public bank
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Service quality
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Öffentliche Bank
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Indian public sectors banks (Indian PSBs)
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Service quality dimensions
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Jaiswal, Deepak
Mittal, Arun
Paul, Justin
Abdul-Hamid Abdul-Wahab
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Bandyopadhyay, Nirmalya
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Bin Haron, Razali
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Sikdar, Pallab
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The international journal of bank marketing : IJBM
Enhancing enterprise competitiveness : (strategy, operations and finance)
1
Indian banking : the new vision
1
International journal of electronic marketing and retailing : IJEMR
1
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ECONIS (ZBW)
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The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
2
Impact of service quality on customer satisfaction in private and public sector banks
Paul, Justin
;
Mittal, Arun
;
Srivastav, Garima
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 606-622
Persistent link: https://www.econbiz.de/10011606120
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