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subject:"France"
~person:"Makkar, Simarjeet"
~person:"Noe, Thomas H."
~person:"Yoo, Jaewon"
~subject:"Bank employees"
~type:"article"
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France
Bank employees
Bankberufe
7
Arbeitsverhalten
3
Bank
3
Salespeople
3
Verkaufspersonal
3
Work behaviour
3
Emotion
2
Intelligence
2
Intelligenz
2
Leistungsmotivation
2
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2
Adaptive selling behavior
1
Ambiguous customer expectation
1
Arbeitskräfte
1
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1
Bank regulation
1
Bank risk
1
Bankenregulierung
1
Banking Sector
1
Bankrisiko
1
Betriebsklima
1
Beziehungsmarketing
1
Boundary-spanning behaviors (BSBs)
1
Börsengang
1
Cognition
1
Consumer behaviour
1
Customer demandingness
1
Customer service
1
EigentĂĽmerstruktur
1
Emissionskurs
1
Emotional Intelligence
1
Emotional intelligence
1
Employees stewardship toward customers
1
Frontline bank employees
1
Führungskräfte
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India
1
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Makkar, Simarjeet
Noe, Thomas H.
Yoo, Jaewon
Yavas, Ugur
7
Babakus, Emin
6
Seltzer, Andrew
6
Karatepe, Osman M.
5
Kreyenschmidt, Gisela
4
Ashauer, GĂĽnter
3
Buil, Isabel
3
De Chernatony, Leslie
3
Dick, Rolf van
3
Suleman, Fátima
3
Aga, Mehmet
2
Ashill, Nicholas J.
2
Basu, Sriparna
2
Bordemann, Heinz-Gerd
2
Devi, Arti
2
Dirani, Khalil M.
2
Furtmueller, Elfi
2
Galunic, Charles
2
Gao, Janet
2
Gargiulo, Martin
2
Gokhan Ertug
2
GĂĽrtler, Joachim
2
Herlt, Susanne
2
Hunter, Larry W.
2
Johansen, Thomas Riise
2
Kampkötter, Patrick
2
Kaukewitsch, Peter
2
Lee, Myoung-Soung
2
Lucca, David O.
2
Pacelli, Joseph
2
Pusse, Leo
2
Rahman, Hasebur
2
Regmi, Sangharsh
2
Rosendahl, Johannes
2
Seru, Amit
2
Straka, Gerald A.
2
Trebbi, Francesco
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International journal of bank marketing
2
Global business review
1
Journal of banking & finance
1
South Asian journal of management : SAJM
1
The journal of personal selling & sales management : JPSSM
1
The review of financial studies
1
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ECONIS (ZBW)
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1
How do customer-related characteristics influence frontline bank employees' boundary spanning behaviors?
Lee, Myoung-Soung
;
Yoo, Jaewon
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1945-1973
Persistent link: https://www.econbiz.de/10014470760
Saved in:
2
The effects of frontline bank employees' social capital on adaptive selling behavior : serial multiple mediation model
Lee, Myoung-Soung
;
Yoo, Jaewon
- In:
International journal of bank marketing
40
(
2022
)
2
,
pp. 197-220
Persistent link: https://www.econbiz.de/10013165357
Saved in:
3
The impact of emotional intelligence on workplace behaviour : a study of bank employees
Makkar, Simarjeet
;
Basu, Sriparna
- In:
Global business review
20
(
2019
)
2
,
pp. 458-478
Persistent link: https://www.econbiz.de/10012035732
Saved in:
4
Influence of emotional intelligence on workplace behavior among bank employees in Mumbai, India : an assessment of the moderating role of job stress
Makkar, Simarjeet
;
Basu, Sriparna
- In:
South Asian journal of management : SAJM
25
(
2018
)
3
,
pp. 135-158
Persistent link: https://www.econbiz.de/10012011242
Saved in:
5
Exploring the impact of social undermining on salesperson deviance : an integrated model
Yoo, Jaewon
;
Frankwick, Gary L.
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
1
,
pp. 79-90
Persistent link: https://www.econbiz.de/10009716753
Saved in:
6
Good IPOs draw in bad : inelastic banking capacity and hot markets
Khanna, Naveen
;
Noe, Thomas H.
;
Sonti, Ramana
- In:
The review of financial studies
21
(
2008
)
5
,
pp. 1873-1906
Persistent link: https://www.econbiz.de/10003764981
Saved in:
7
Managerial rents and regulatory intervention in troubled banks
Noe, Thomas H.
- In:
Journal of banking & finance
20
(
1996
)
2
,
pp. 331-350
Persistent link: https://www.econbiz.de/10001195180
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