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subject:"Großbritannien"
~subject:"EU-Staaten"
~subject:"Relationship marketing"
~subject:"Services"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Conference proceedings"
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Search: subject_exact:"Service industry"
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Subject
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Großbritannien
EU-Staaten
Relationship marketing
Services
Dienstleistungssektor
5,381
Service industry
5,375
Innovation
809
Service quality
809
Dienstleistungsqualität
808
Industrie
606
Manufacturing industries
604
Dienstleistung
561
Innovationsmanagement
492
Innovation management
491
Business services
453
Unternehmensdienstleistung
453
Beziehungsmarketing
430
Customer satisfaction
406
Kundenzufriedenheit
406
USA
348
United States
348
Consumer behaviour
327
Konsumentenverhalten
327
Productivity
327
Produktivität
324
Firm performance
310
Unternehmenserfolg
309
Deutschland
304
Germany
303
Dienstleistungshandel
292
Trade in services
292
India
290
Indien
290
Theorie
220
Theory
220
Service innovation
219
Customer service
199
Kundenservice
198
EU countries
193
KMU
192
SME
192
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Undetermined
564
Free
90
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Article
1,216
Book / Working Paper
36
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Conference proceedings
Article in journal
1,236
Aufsatz im Buch
283
Book section
283
Graue Literatur
278
Non-commercial literature
278
Arbeitspapier
177
Working Paper
177
Collection of articles of several authors
102
Sammelwerk
102
Amtsdruckschrift
72
Government document
72
Hochschulschrift
65
Thesis
57
Aufsatzsammlung
46
Konferenzschrift
30
Bibliografie enthalten
23
Bibliography included
23
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20
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Statistik
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Conference paper
12
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11
No longer published / No longer aquired
10
Forschungsbericht
8
Mehrbändiges Werk
7
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7
Bibliografie
5
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5
Übersichtsarbeit
5
Country report
4
Elektronischer Datenträger
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1,171
German
53
Spanish
11
French
8
Italian
5
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Czech
1
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Author
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Rubalcaba-Bermejo, Luis
10
Edvardsson, Bo
9
Kowalkowski, Christian
9
Witell, Lars
9
Huang, Ming-Hui
8
Wyszkowska-Kuna, Joanna
8
Gallouj, Fai͏̈z
7
Gustafsson, Anders
7
Kindström, Daniel
7
McColl-Kennedy, Janet R.
7
Williams, Colin C.
7
Brady, Michael K.
6
Jaakkola, Elina
6
Wünderlich, Nancy V.
6
Gebauer, Heiko
5
Voss, Christopher A.
5
Aas, Tor Helge
4
Barnes, Donald C.
4
Bosch, Gerhard
4
Broadberry, Stephen N.
4
Chase, Richard B.
4
Finsterwalder, Jörg
4
Gallego, Jorge
4
Hennig-Thurau, Thorsten
4
Hydle, Katja Maria
4
Inklaar, Robert
4
Izogo, Ernest Emeka
4
Kohtamäki, Marko
4
Kristensson, Per
4
Marshall, John Neil
4
Odekerken-Schröder, Gaby
4
Ostrom, Amy L.
4
Parasuraman, A.
4
Parida, Vinit
4
Raddats, Chris
4
Rho, Taeseok
4
Rust, Roland T.
4
Timmer, Marcel
4
Voorhees, Clay M.
4
Wagner, Alexandra
4
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Europäische Kommission
3
Deutschland / Bundesministerium für Bildung und Forschung
2
Berliner Symposium zur Zukunft der Industriegesellschaft <3, 1987, Berlin, West>
1
Colloque Sésame <1986, Arc-de-Senans>
1
Confederazione Nazionale dell'Artigianato
1
Conference of the Future of the Service Economy <1982, Philadelphia, Pa.>
1
Deutsches Institut für Wirtschaftsforschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie
1
Dienstleistungstagung <6, 2006, Berlin>
1
Dienstleistungstagung <7, 2008, Berlin>
1
European Seminar on Subsidies for Consumption and Service Vouchers <1996, Brüssel>
1
Europäische Kommission / Generaldirektion Beschäftigung, Arbeitsbeziehungen und Soziale Angelegenheiten
1
Europäische Kommission / Gruppe für Prospektive Analysen
1
Europäischer Wirtschafts- und Sozialausschuss
1
Fishman-Davidson Center for the Study of the Service Sector
1
Fondation Claude-Nicolas Ledoux
1
Fondazione Rodolfo Debenedetti
1
Internationales Dienstleistungssymposium <1985, Hannover>
1
Niedersachsen / Niedersächsische Landesregierung
1
Seminar on the Present and Future Role of Services in Regional Development <1985, Brüssel>
1
Vserossijskij Zaočnyj Finansovo-Ėkonomičeskij Institut
1
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Published in...
All
The service industries journal
71
Journal of business research : JBR
47
The journal of services marketing
45
Journal of service research : JSR
35
Journal of service management
31
Journal of retailing and consumer services
23
Service business
21
Journal of service research
20
Industrial marketing management : the international journal for industrial and high-tech firms
19
International journal of production economics
18
Services marketing quarterly
16
The journal of business & industrial marketing
16
International journal of services technology and management
15
Regional studies
13
Structural change and economic dynamics : SC+ED
12
Journal of the Academy of Marketing Science
11
International journal of hospitality management
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
European review of service economics and management
9
International journal of contemporary hospitality management
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Comparative economic research : Central and Eastern Europe
8
Managing service quality : MSQ ; an international journal
8
International journal of quality and service sciences
7
International journal of services and operations management
7
Research policy : policy, management and economic studies of science, technology and innovation
7
Technological forecasting & social change : an international journal
6
European journal of operational research : EJOR
5
Industry and innovation
5
International journal of electronic customer relationship management : IJECRM
5
International journal of innovation management
5
International journal of production research
5
International journal of quality & reliability management
5
International journal of services and operations management : IJSOM
5
Journal of business-to-business marketing
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of hospitality marketing & management
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Journal of service theory and practice : JSTP
5
Journal of strategic marketing
5
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Source
All
ECONIS (ZBW)
1,252
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1
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1,252
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Designing professional services : pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
3
The uneven role of users in service innovation performance
Rubalcaba-Bermejo, Luis
;
Deschryvere, Matthias
- In:
Economics of innovation and new technology
32
(
2023
)
7
,
pp. 953-976
Persistent link: https://www.econbiz.de/10014333866
Saved in:
4
Revisiting the undeclared service economy as a dual labour market : lessons from a 2019 Eurobarometer survey
Williams, Colin C.
;
Kayaoglu, Aysegul
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 940-961
Persistent link: https://www.econbiz.de/10014338626
Saved in:
5
Understanding and improving consumer reactions to service bots
Castelo, Noah
;
Boegershausen, Johannes
;
Hildebrand, …
- In:
Journal of consumer research : JCR ; an …
50
(
2023
)
4
,
pp. 848-863
Persistent link: https://www.econbiz.de/10014444213
Saved in:
6
Organizing maintenance service contracts for initial purchases : the interplay among product type, service type, and service approach
Bağcı, Rifgi Buğra
;
Taşçioğlu, Mertcan
- In:
Journal of business-to-business marketing
30
(
2023
)
3
,
pp. 311-332
Persistent link: https://www.econbiz.de/10014454761
Saved in:
7
The industrial revolution in services
Hsieh, Chang-tai
;
Rossi-Hansberg, Esteban
- In:
Journal of political economy macroeconomics
1
(
2023
)
1
,
pp. 3-42
Persistent link: https://www.econbiz.de/10014387933
Saved in:
8
Effect of exports of goods and services and energy consumption in Italy's service sector
Huseynli, Bahman
- In:
International Journal of Energy Economics and Policy : IJEEP
13
(
2023
)
3
,
pp. 254-261
Persistent link: https://www.econbiz.de/10014366837
Saved in:
9
When and why signaling frontline employee inexperience can prove to be an asset : effects on consumer forgiveness for service failure
Flacandji, Michaël
;
Cusin, Julien
;
Lunardo, Renaud
- In:
Psychology & marketing
40
(
2023
)
12
,
pp. 2728-2742
Persistent link: https://www.econbiz.de/10014432547
Saved in:
10
Nursing babies to fight poverty : wages of wet nurses of Spanish foundling hospitals in the 18th and 19th centuries
Sarasúa, Carmen
;
Erdozáin, Pilar
;
Hernández, Ricardo
- In:
Revista de historia económica : RHE
41
(
2023
)
2
,
pp. 243-271
Persistent link: https://www.econbiz.de/10014436755
Saved in:
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