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subject:"Konsumentenverhalten"
~person:"Chen, Yubo"
~person:"Dhir, Amandeep"
~type:"article"
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Konsumentenverhalten
Consumer behaviour
4
Mobile Anwendung
4
Mobile application
4
Mobile Business
2
Mobile business
2
Mobile communications
2
Mobilkommunikation
2
Online retailing
2
Online-Handel
2
Beschwerdemanagement
1
Brand trust
1
Complaint management
1
Confidence
1
Consumption values
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Distribution channel
1
E-commerce
1
Einzelhandel
1
Electronic Commerce
1
Food
1
Food consumption
1
Food delivery apps
1
Food delivery apps (FDAs)
1
Forgivenesss
1
Hospital
1
Hospitality
1
Innovation adoption
1
Innovationsakzeptanz
1
Internet
1
Krankenhaus
1
Kundenservice
1
Kundenzufriedenheit
1
Lebensmittel
1
Lebensmittelkonsum
1
Markov chain
1
Markov-Kette
1
Mobile Marketing
1
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English
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Chen, Yubo
Dhir, Amandeep
Chakraborty, Debarun
10
Siddiqui, Aaliyah
5
Siddiqui, Mujahid
5
Al-Nabhani, Khalid
4
McLean, Graeme J.
4
Prashar, Sanjeev
4
Ahuja, Vandana
3
Baier, Daniel
3
Chadha, Priyanka
3
Chopdar, Prasanta Kr.
3
Cui, Xuebin
3
Gera, Rajat
3
Gupta, Priyanka
3
Han, Sang Pil
3
Lee, Crystal T.
3
Ng, Siew Imm
3
Oh, Wonseok
3
Parsad, Chandan
3
Paul, Justin
3
Sajad Rezaei
3
Stocchi, Lara
3
Tran, Trang
3
Vijay, T. Sai
3
Ameen, Nisreen
2
Anaya-Sánchez, Rafael
2
Bapna, Ravi
2
Behzad Foroughi
2
Buck, Christoph
2
Chawla, Deepak
2
Cheah, Jun-Hwa
2
Choi, Jeonghye
2
Choi, Kijung
2
Chung, Henry F. L.
2
Dinsmore, John
2
Garcia-Davalos, Alexander
2
Garcia-Duque, Jorge
2
García-Fernández, Jerónimo
2
Ghose, Anindya
2
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Information systems research : ISR
1
Journal of business research : JBR
1
Journal of retailing
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
4
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1
Where you live matters : the impact of offline retail density on mobile shopping app usage
Cui, Xuebin
;
Zhu, Ting
;
Chen, Yubo
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 41-55
Persistent link: https://www.econbiz.de/10014527073
Saved in:
2
The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps
Kaur, Puneet
;
Talwar, Shalini
;
Islam, Nazrul
;
Salo, Jari
; …
- In:
Journal of business research : JBR
147
(
2022
),
pp. 142-157
Persistent link: https://www.econbiz.de/10013271481
Saved in:
3
How is mobile user behavior different? : a hidden Markov model of cross-mobile application usage dynamics
Wu, Shaohui
;
Tan, Yong
;
Chen, Yubo
;
Liang, Yitian
- In:
Information systems research : ISR
33
(
2022
)
3
,
pp. 1002-1022
Persistent link: https://www.econbiz.de/10013373596
Saved in:
4
Why do people purchase from food delivery apps? : a consumer value perspective
Tandon, Anushree
;
Kaur, Puneet
;
Bhatt, Yogesh
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012665829
Saved in:
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