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subject:"Kundenzufriedenheit"
~isPartOf:"Psychology & marketing"
~subject:"Experiment"
~subject:"Salespeople"
~subject:"Theorie"
~subject:"Verkaufspersonal"
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Search: subject_exact:"Sales technique"
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Kundenzufriedenheit
Experiment
Salespeople
Theorie
Verkaufspersonal
Sales behaviour
6
Verkaufsverhalten
6
Consumer behaviour
2
Konsumentenverhalten
2
USA
2
United States
2
Advertising
1
Advertising effects
1
B-to-B-Marketing
1
Business-to-business marketing
1
Call centre
1
Callcenter
1
Canada
1
China
1
Customer satisfaction
1
Customer service
1
Dauer
1
Dispute settlement
1
Duration
1
Emotion
1
Frauen
1
IT service provider
1
IT-Dienstleister
1
Kanada
1
Kaufentscheidung
1
Konfliktregelung
1
Kundenservice
1
Perception
1
Purchase decision
1
Rhetoric
1
Rhetorik
1
Selling
1
Social network
1
Soziales Netzwerk
1
Verkauf
1
Wahrnehmung
1
Werbewirkung
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4
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4
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English
4
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Dolinski, Dariusz
1
Goh, Jin X.
1
Hall, Judith A.
1
Jarman, Matthew S.
1
Kulesza, Wojciech
1
Manolis, Chris
1
Stockton, William
1
Szypowska, Zofia
1
Verghis, Phil
1
Whittler, Tommy E.
1
Zhang, Mingli
1
Zhang, Zaixiao
1
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Psychology & marketing
Journal of marketing theory and practice
9
Discussion paper / Centre for Economic Policy Research
4
Journal of marketing theory and practice : JMTP
4
SpringerLink / Bücher
3
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of retailing and consumer services
2
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
2
The journal of personal selling & sales management : JPSSM
2
The journal of product innovation management : an international publication of the Product Development & Management Association
2
Academy of Management journal : AMJ
1
American economic review
1
Arbeitspapiere zum Tätigkeitsfeld Risikomanagement und Versicherung
1
BREAD working paper
1
Betriebswirtschaftliche Diskussionsbeiträge
1
Business Guides on the Go
1
CESifo Working Paper Series
1
CESifo working papers
1
Die Praxis des Verkaufs : Vertriebssteuerung, Pre-Sales, Sales, Key-Account-Management
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Discussion paper / NHH, Department of Economics
1
Discussion paper / The Hebrew University of Jerusalem, Center for the Study of Rationality
1
Discussion paper series / IZA
1
European journal of marketing : EJM
1
Forum Marketing
1
Frontiers of business research in China : selected publications from Chinese universities
1
Gabler Edition Wissenschaft
1
Gabler Research / Forum Marketing
1
Gabler Research / Schriftenreihe des Instituts für Marktorientierte Unternehmensführung, Universität Mannheim
1
Gabler Rresearch
1
IZA Discussion Paper
1
International journal of hospitality management
1
International journal of selection and assessment
1
Journal of business research : JBR
1
Journal of customer behaviour
1
Journal of economic theory
1
Journal of political economy
1
Journal of retailing
1
Journal of targeting, measurement and analysis for marketing
1
Legends in consumer behavior
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ECONIS (ZBW)
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1
Toward understanding persuasion expressions : the activation of attitudes
Whittler, Tommy E.
;
Manolis, Chris
- In:
Psychology & marketing
32
(
2015
)
8
,
pp. 874-890
Persistent link: https://www.econbiz.de/10011307816
Saved in:
2
Attractive chameleons sell : the mimicry-attractiveness link
Kulesza, Wojciech
;
Szypowska, Zofia
;
Jarman, Matthew S.
; …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 549-561
Persistent link: https://www.econbiz.de/10010382581
Saved in:
3
It takes just 120 seconds : predicting satisfaction in technical support calls
Hall, Judith A.
;
Verghis, Phil
;
Stockton, William
;
Goh, …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 500-508
Persistent link: https://www.econbiz.de/10010382588
Saved in:
4
Salespersons' guanxi orientation, communication, and manifest conflict : an empirical study in China
Zhang, Zaixiao
;
Zhang, Mingli
- In:
Psychology & marketing
31
(
2014
)
9
,
pp. 786-800
Persistent link: https://www.econbiz.de/10010405127
Saved in:
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