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subject:"Kundenzufriedenheit"
~language:"eng"
~person:"Antony, Jiju"
~subject:"Theorie"
~subject:"Unternehmenserfolg"
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Kundenzufriedenheit
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Quality management
131
Qualitätsmanagement
131
Lean Management
68
Lean management
68
Lean Production
41
Lean production
41
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31
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Antony, Jiju
Shahin, Arash
11
Wiele, Ton van der
10
Sweis, Rateb J.
8
Tarí, Juan José
8
Ahuja, Inderpreet Singh
7
Cudney, Elizabeth A.
7
Mukherjee, Indrajit
7
Pecht, Michael
7
Rahman, Zillur
7
Talib, Faisal
7
Tu, Yiliu
7
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7
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6
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6
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6
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6
Pereira-Moliner, Jorge
6
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5
Carriquiry, Miguel
5
Celano, Giovanni
5
Costa, Antonio Fernando Branco
5
Dubey, Rameshwar
5
Dwivedi, Yogesh Kumar
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Ma, Yizhong
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The TQM journal : the international review of organizational improvement
3
Total quality management & business excellence
2
International journal of production research
1
Understanding, managing, and implementing quality : frameworks, techniques and cases
1
Source
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ECONIS (ZBW)
7
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1
TQM practices and their impact on organisational performance : the case of India's deming-award industries
Mittal, Ankesh
;
Gupta, Pardeep
;
Kumar, Vimal
;
Antony, Jiju
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1410-1437
Persistent link: https://www.econbiz.de/10014320301
Saved in:
2
Effect of Industry 4.0 technologies adoption on the learning process of workers in a quality inspection operation
Tortorella, Guilherme Luz
;
Anzanello, Michel J.
; …
- In:
International journal of production research
61
(
2023
)
22
,
pp. 7592-7607
Persistent link: https://www.econbiz.de/10014383408
Saved in:
3
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
Saved in:
4
Special issue: managing human resources for total quality
Gupta, Manish
(
ed.
);
Antony, Jiju
(
ed.
); …
-
2022
Persistent link: https://www.econbiz.de/10012886072
Saved in:
5
The application of Kano model in the healthcare industry : a systematic literature review
Materla, Tejaswi
;
Cudney, Elizabeth A.
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 660-681
Persistent link: https://www.econbiz.de/10012199777
Saved in:
6
Six Sigma and leadership : some observations and agenda for future research
Suresh, Subashini
;
Antony, Jiju
;
Kumar, Maneesh
; …
- In:
The TQM journal : the international review of …
24
(
2012
)
3
,
pp. 231-247
Persistent link: https://www.econbiz.de/10009554249
Saved in:
7
Taguchi methods of experimental design for continuous improvement of process effectiveness and product quality
Antony, Jiju
- In:
Understanding, managing, and implementing quality : …
,
(pp. 81-102)
.
2002
Persistent link: https://www.econbiz.de/10001708534
Saved in:
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