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subject:"Management information system"
~person:"Coussement, Kristof"
~person:"Klein, Robert"
~subject:"Knowledge management"
~subject:"Theory"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Glossary included"
~type_genre:"Sammlung"
~type_genre:"Working Paper"
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Search: subject_exact:"Management-Informationssystem"
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Management information system
Knowledge management
Theory
Management-Informationssystem
11
Beziehungsmarketing
4
Call centre
4
Callcenter
4
Relationship marketing
4
E-Mail
3
E-mail
3
Agent-based modeling
2
Agentenbasierte Modellierung
2
Information value
2
Informationswert
2
Mathematical programming
2
Mathematische Optimierung
2
Optimization
2
PC software
2
PC-Software
2
Simulation
2
Agent-based modelling
1
Analytics
1
Beschwerdemanagement
1
Betriebliche Investitionstheorie
1
Big data
1
Choice modeling
1
Complaint management
1
Corporate investment theory
1
Data Mining
1
Data mining
1
Decision support
1
Decision support systems
1
Dienstleistungsqualität
1
Ganzzahlige Optimierung
1
Heuristics
1
Heuristik
1
Information management
1
Information quality
1
Information technology
1
Informationsmanagement
1
Informationstechnik
1
Innovation adoption
1
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1
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1
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Article
6
Book / Working Paper
5
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Glossary included
Sammlung
Working Paper
Article in journal
6
Arbeitspapier
5
Graue Literatur
5
Non-commercial literature
5
Market information
1
Marktinformation
1
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Language
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English
7
German
4
Author
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Coussement, Kristof
Klein, Robert
Mahapatra, Siba Sankar
16
Datta, Saurav
14
Collins, John
11
Ketter, Wolfgang
11
Choy, King Lun
10
Power, Daniel J.
10
Burstein, Frada
9
Greco, Salvatore
8
Jelassi, Tawfik
8
Nijkamp, Peter
8
Zopounidis, Constantin
8
Almeida, Adiel Teixeira de
7
Dutta, Goutam
7
Figueira, José Rui
7
Olszak, Celina M.
7
Panetto, Hervé
7
Sutton, Steve G.
7
Vom Brocke, Jan
7
Brynjolfsson, Erik
6
Geldermann, Jutta
6
Gunasekaran, Angappa
6
Heavin, Ciara
6
Liesiö, Juuso
6
Mayer, Jörg H.
6
Miettinen, Kaisa
6
Min, Ho-key
6
Petropoulos, Fotios
6
Phillips-Wren, Gloria
6
Psarras, John
6
Rönnqvist, Mikael
6
Wachowicz, Tomasz
6
Winter, Robert
6
Zurada, Jozef
6
Albers, Sönke
5
Angehrn, Albert A.
5
Arcidiacono, Sally Giuseppe
5
Breitner, Michael H.
5
Corrente, Salvatore
5
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Published in...
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
2
Decision support systems : DSS ; the international journal
1
Jena research papers in business and economics : working and discussion paper series School of Economics and Business Administration Friedrich Schiller University Jena
1
Jenaer Schriften zur Wirtschaftswissenschaft : Arbeits- und Diskussionspapiere der Wirtschaftswissenschaftlichen Fakultät der Friedrich-Schiller-Universität Jena
1
Journal für Betriebswirtschaft : management review quarterly
1
Netnomics
1
OR spectrum : quantitative approaches in management
1
Schriften zur quantitativen Betriebswirtschaftslehre
1
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ECONIS (ZBW)
11
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11
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1
Acceptance of text-mining systems : the signaling role of information quality
Demoulin, Nathalie T. M.
;
Coussement, Kristof
- In:
Information & management : the internat. journal of …
57
(
2020
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10012159764
Saved in:
2
Software zur Entscheidungsanalyse : eine Marktübersicht
Klein, Robert
;
Neugebauer, Michael
;
Scholl, Armin
-
2011
Persistent link: https://www.econbiz.de/10009156590
Saved in:
3
Simulation-based optimization of an agent-based simulation
Deckert, Andreas
;
Klein, Robert
- In:
Netnomics
15
(
2014
)
1
,
pp. 33-56
Persistent link: https://www.econbiz.de/10010434450
Saved in:
4
Model-based decision support for optimal brochure pricing : applying advanced analytics in the tour operating industry
Baur, Alexander
;
Klein, Robert
;
Steinhardt, Claudius
- In:
OR spectrum : quantitative approaches in management
36
(
2014
)
3
,
pp. 557-584
Persistent link: https://www.econbiz.de/10010375258
Saved in:
5
Agentenbasierte Simulation zur Analyse und Lösung betriebswirtschaftlicher Entscheidungsprobleme
Deckert, Andreas
;
Klein, Robert
- In:
Journal für Betriebswirtschaft : management review …
60
(
2010
)
2
,
pp. 89-125
Persistent link: https://www.econbiz.de/10003978747
Saved in:
6
Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers
Coussement, Kristof
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10003787798
Saved in:
7
Integrating the voice of customers through call center emails into a decision support system for churn prediction
Coussement, Kristof
;
Van den Poel, Dirk
- In:
Information & management : the internat. journal of …
45
(
2008
)
3
,
pp. 164-174
Persistent link: https://www.econbiz.de/10003722273
Saved in:
8
Improving customer complaint management by automatic email classification using linguistic style features as predictors
Coussement, Kristof
;
Van den Poel, Dirk
- In:
Decision support systems : DSS ; the international journal
44
(
2007/08
)
4
,
pp. 870-882
Persistent link: https://www.econbiz.de/10003670799
Saved in:
9
Integrating the voice of customers through call center emails into a decision support system for churn prediction
Coussement, Kristof
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10003649170
Saved in:
10
Software zur Entscheidungsanalyse - eine Marktübersicht
Klein, Robert
;
Scholl, Armin
-
2004
Persistent link: https://www.econbiz.de/10002230212
Saved in:
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