//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Online-Marketing"
~person:"Jebarajakirthy, Charles"
~person:"Mensah, Samuel N-A"
~person:"Quach, Sara"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer retention"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Online-Marketing
Service quality
Consumer behaviour
7
Konsumentenverhalten
7
Beziehungsmarketing
6
Customer satisfaction
6
Kundenzufriedenheit
6
Relationship marketing
6
Customer retention
5
Dienstleistungsqualität
5
Kundenbindung
3
Customer loyalty
2
Customer service
2
Customer service quality
2
Internet
2
Kundenservice
2
Namibia
2
Personal banking
2
Privatkundengeschäft
2
ServQual
2
customer retention
2
satisfaction
2
Brand image
1
Brand management
1
Data protection
1
Datenschutz
1
Digitale Dienste
1
High technology
1
Hochtechnologie
1
Information privacy
1
Internet service provider
1
Markenführung
1
Markenimage
1
Marketing
1
Marketing management
1
Marketingmanagement
1
Telecommunications industry
1
Telekommunikationssektor
1
Web-based service
1
brand awareness
1
brand image
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Jebarajakirthy, Charles
Mensah, Samuel N-A
Quach, Sara
Langmann, Kristin
3
Milan, Gabriel Sperandio
3
Ozuem, Wilson
3
Prentice, Catherine
3
Aguilar-Illescas, Rocio
2
Anaya-Sánchez, Rafael
2
Bebber, Suélen
2
Bowen, Gordon
2
Brodie, Roderick J.
2
Chintagunta, Pradeep K.
2
Eberle, Luciene
2
Freed, Larry
2
Gibson, Shane
2
Islam, Tahir
2
Keßel, Sebastian Christian
2
Levinson, Jay Conrad
2
Manchanda, Puneet
2
Martínez-López, Francisco J.
2
Misra, Richa
2
Molinillo, Sebastián
2
Moongela, Hilma
2
Murugan, Rajeswari
2
Nazeri, Ali
2
Rajendran, G.
2
Ricard, Line
2
Sriram, S.
2
Srivastava, Medha
2
Stan, Valentina
2
Sunaryo
2
Tembrink, Christian
2
Thaichon, Paramaporn
2
Toufaily, Elissar
2
Ullrich, Sebastian
2
Zohner, Agnes Barbara
2
Adam, Nawal Abdalla
1
Adeola, Ogechi
1
Adnan, Muhammad
1
more ...
less ...
Published in...
All
Asia Pacific journal of marketing and logistics
2
Journal of contemporary management : JMC
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
7
(
2017
)
2
,
pp. 92-103
Persistent link: https://www.econbiz.de/10011775357
Saved in:
2
Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
8
(
2017
)
4
,
pp. 69-80
Persistent link: https://www.econbiz.de/10011798765
Saved in:
3
Evaluating specific service quality aspects which impact on customers' behavioural loyalty in high-tech internet services
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10011529483
Saved in:
4
The effects of service quality on internet service provider customers' behaviour : a mixed methods study
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
3
,
pp. 435-463
Persistent link: https://www.econbiz.de/10011583360
Saved in:
5
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->