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subject:"Produktqualität"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Customer satisfaction"
~subject:"KMU"
~subject:"SME"
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Produktqualität
Customer satisfaction
KMU
SME
Quality management
34
Qualitätsmanagement
34
Lieferkette
8
Supply chain
8
Dienstleistungsqualität
7
Product quality
7
Service quality
7
Theorie
7
Theory
7
Hospital
5
Krankenhaus
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Operations Research
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Operations research
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quality management
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Asymmetric information
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Asymmetrische Information
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Experiment
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Product design
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Produktgestaltung
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Regulierung
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Standardisierung
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Standardization
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empirical operations management
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healthcare
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quality
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Bayes-Statistik
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Gesundheitswesen
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Bergemann, Patrick
1
Bondareva, Mariya
1
Bray, Robert L.
1
Chan, Carri W.
1
Chandrasekaran, Aravind
1
Cohen, Joshua
1
Colak, Ahmet
1
Escobar, Gabriel
1
Feuerriegel, Stefan
1
Green, Linda V.
1
Hui, Xiang
1
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Lekwijit, Suparerk
1
Liu, Zekun
1
Loyalka, Prashant
1
Lu, Lijian
1
Lu, Yina
1
Moffatt-Bruce, Susan D.
1
Moon, Ken
1
Musalem, Andrés
1
Netland, Torbjørn H.
1
Olivares, Marcelo
1
Pinker, Edieal
1
Schilkrut, Ariel
1
Senoner, Julian
1
Senot, Claire
1
Serpa, Juan Camilo
1
Toffel, Michael W.
1
Tucker, Anita L.
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Ward, Peter T.
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Management science : journal of the Institute for Operations Research and the Management Sciences
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
116
International journal of productivity and quality management : IJPQM
100
The TQM journal : the international review of organizational improvement
86
International journal of production research
81
International journal of quality & reliability management
71
International journal of production economics
68
Total quality management & business excellence
62
Quality management journal : QMJ
34
European journal of operational research : EJOR
33
International journal of six sigma and competitive advantage : IJSSCA
25
International journal of services and operations management
21
International journal of quality and service sciences
20
International journal of business excellence
15
International journal of quality and innovation
15
International journal of contemporary hospitality management
14
International journal of hospitality management
14
Cogent business & management
13
European research studies
13
Amfiteatru economic : an economic and business research periodical
12
Benchmarking : an international journal ; BIJ
12
Journal of air transport management
12
Journal of retailing and consumer services
12
Managing service quality : MSQ ; an international journal
12
Product reliability, maintainability, and supportability handbook
12
Production and operations management : an international journal of the Production and Operations Management Society
11
The service industries journal
11
International journal of process management and benchmarking : IJPMB
10
Journal of open innovation : technology, market, and complexity
10
Business process management journal
9
Industrial marketing management : the international journal for industrial and high-tech firms
9
International journal of services, economics and management
9
Journal of business research : JBR
9
Journal of industrial engineering and management : JIEM
9
Transportation research / E : an international journal
9
Journal of hospitality marketing & management
8
The international journal of productivity and performance management : IJPPM
8
Tourism management : research, policies, practice
8
Benchmarking : an international journal
7
International journal of Indian culture and business management
7
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ECONIS (ZBW)
9
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1
Using explainable artificial intelligence to improve process quality : evidence from semiconductor manufacturing
Senoner, Julian
;
Netland, Torbjørn H.
;
Feuerriegel, Stefan
- In:
Management science : journal of the Institute for …
68
(
2022
)
8
,
pp. 5704-5723
Persistent link: https://www.econbiz.de/10013371026
Saved in:
2
From high bar to uneven bars : the impact of information granularity in quality certification
Hui, Xiang
;
Liu, Zekun
;
Zhang, Weiqing
- In:
Management science : journal of the Institute for …
69
(
2023
)
10
,
pp. 6109-6127
Persistent link: https://www.econbiz.de/10014393048
Saved in:
3
The hidden cost of worker turnover : attributing product reliability to the turnover of factory workers
Moon, Ken
;
Loyalka, Prashant
;
Bergemann, Patrick
; …
- In:
Management science : journal of the Institute for …
68
(
2022
)
5
,
pp. 3755-3767
Persistent link: https://www.econbiz.de/10013368939
Saved in:
4
How scheduling can bias quality assessment : evidence from food-safety inspections
Ibanez, Maria R.
;
Toffel, Michael W.
- In:
Management science : journal of the Institute for …
66
(
2020
)
6
,
pp. 2396-2416
Persistent link: https://www.econbiz.de/10012254396
Saved in:
5
Dynamic relational contracts for quality enforcement in supply chains
Bondareva, Mariya
;
Pinker, Edieal
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10012013618
Saved in:
6
Assessing the impact of service level when customer needs are uncertain : an empirical investigation of hospital step-down units
Chan, Carri W.
;
Green, Linda V.
;
Lekwijit, Suparerk
; …
- In:
Management science : journal of the Institute for …
65
(
2019
)
2
,
pp. 751-775
Persistent link: https://www.econbiz.de/10012000740
Saved in:
7
Supply chain proximity and product quality
Bray, Robert L.
;
Serpa, Juan Camilo
;
Colak, Ahmet
- In:
Management science : journal of the Institute for …
65
(
2019
)
9
,
pp. 4079-4099
Persistent link: https://www.econbiz.de/10012118543
Saved in:
8
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
Saved in:
9
Measuring the effect of queues on customer purchases
Lu, Yina
;
Musalem, Andrés
;
Olivares, Marcelo
; …
- In:
Management science : journal of the Institute for …
59
(
2013
)
8
,
pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
Saved in:
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