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subject:"Qualitätsmanagement"
~accessRights:"restricted"
~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
~isPartOf:"Total quality management & business excellence"
~source:"econis"
~subject:"Customer satisfaction"
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Search: subject_exact:"Qualitätswirtschaft"
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Qualitätsmanagement
Customer satisfaction
Quality management
249
Dienstleistungsqualität
45
Service quality
45
Lean Management
41
Lean management
41
Firm performance
40
Unternehmenserfolg
40
Standardisierung
37
Standardization
37
quality management
32
Lean Production
28
Lean production
28
Bibliometrics
26
Bibliometrie
26
Performance measurement
26
Performance-Messung
26
Product quality
26
Produktqualität
26
Industrie
24
Manufacturing industries
24
Kundenzufriedenheit
23
Six Sigma
23
total quality management
21
KMU
20
SME
20
Business process management
17
Prozessmanagement
17
ISO 9001
16
Lean Six Sigma
16
Gesundheitsversorgung
15
Health care
15
Innovation
15
Lean
15
service quality
15
Lieferkette
14
Supply chain
14
TQM
14
Einführung
13
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22
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Article
249
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Article in journal
249
Aufsatz in Zeitschrift
249
Conference paper
1
Konferenzbeitrag
1
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English
249
Author
All
Antony, Jiju
21
Cudney, Elizabeth A.
14
Chiarini, Andrea
7
Edgeman, Rick
5
Marimon, Frederic
5
Sampaio, Paulo
5
Cherrafi, Anass
4
Cândido, Carlos J. F.
4
Lizarelli, Fabiane Letícia
4
Rodgers, Bryan
4
Bastida, Ramon
3
Beijo, Luiz Alberto
3
Carvalho, Raíssa Souto Maior Corrêa de
3
Furterer, Sandra L.
3
Gremyr, Ida
3
Jayaraman, Raja
3
Kumar, Vimal
3
Materla, Tejaswi
3
Medeiros, Denise Dumke de
3
Park, Sang-June
3
Ribeiro, Luiz Henrique Marra da Silva
3
Salgado, Eduardo Gomes
3
Saraiva, Pedro
3
Shokri, Alireza
3
Swarnakar, Vikas
3
Yi, Youjae
3
Alliprandini, Dário Henrique
2
Alsyouf, Imad
2
Asif, Muhammad
2
Barbosa, Anrafel de Souza
2
Bello-Pintado, Alejandro
2
Bergquist, Bjarne
2
Coelho, Luís M. S.
2
Cubo, Catarina
2
Djebarni, Ramdane
2
Dror, Shuki
2
El Fezazi, Said
2
Elg, Mattias
2
Eriksson, Henrik
2
Eskildsen, Jacob Kjær
2
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
Total quality management & business excellence
The TQM journal : the international review of organizational improvement
217
International journal of quality & reliability management
197
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
167
International journal of production research
158
International journal of productivity and quality management : IJPQM
146
International journal of production economics
113
SpringerLink / Bücher
74
Quality management journal : QMJ
70
European journal of operational research : EJOR
60
International journal of six sigma and competitive advantage : IJSSCA
57
Springer eBook Collection
35
Business process management journal
33
International journal of quality and service sciences
33
International journal of business excellence : IJBEX
30
Health care management review : HCM review
29
IEEE transactions on engineering management : EM
29
International journal of services and operations management : IJSOM
29
Benchmarking : an international journal
25
The international journal of productivity and performance management
24
Journal of health organization and management
23
Auditing : a journal of practice & theory
20
Benchmarking : an international journal ; BIJ
20
Journal of business research : JBR
20
The international journal of productivity and performance management : IJPPM
20
International journal of process management and benchmarking : IJPMB
19
International journal of hospitality management
18
Journal of the Operational Research Society
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Service business
18
Technological forecasting & social change : an international journal
18
Journal of retailing and consumer services
16
Springer eBook Collection / Business and Economics
15
Manufacturing & service operations management : M & SOM
14
Operations management research : OMR ; advancing practice through theory
14
Industrial marketing management : the international journal for industrial and high-tech firms
12
Journal of air transport management
12
Transportation research / E : an international journal
12
International journal of contemporary hospitality management
11
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ECONIS (ZBW)
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1
Efficiency analysis of Lean Six Sigma projects : insights for selection and prioritisation
Pacagnella, Antônio Carlos <Jr.>
;
Vallati, Sergio Felipe
; …
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 1-31
Persistent link: https://www.econbiz.de/10014513331
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2
The impact of place quality brand on high-quality development of manufacturing : a moderated mediation model
Zheng, Hao
;
Sun, Yefang
;
Zhang, Yueyi
;
Lu, Chenyuan
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 64-90
Persistent link: https://www.econbiz.de/10014513336
Saved in:
3
Unraveling the key determinants of successful Six Sigma implementation : an empirical investigation
Bagherian, Anthony
;
Gershon, Mark E.
;
Kumar, Sunil
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 114-136
Persistent link: https://www.econbiz.de/10014513342
Saved in:
4
Understanding the formation process of negative customer engagement behaviours : a quantitative and qualitative interpretation
Zang, Luning
;
Liu, Yuying
;
Sun, Xiaojing
;
Wen, Decheng
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 170-201
Persistent link: https://www.econbiz.de/10014513347
Saved in:
5
Investigating the relationship between KM implementation capability and TQM : a Greek public sector case study
Xanthopoulou, Styliani
;
Tsiotras, George
;
Kessopoulou, …
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 202-225
Persistent link: https://www.econbiz.de/10014513349
Saved in:
6
TQM and sustainability : a study of the methods and CSFs of TQM for achieving sustainability
Silvestri, Cecilia
;
Silvestri, Luca
;
Piccarozzi, Michela
; …
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 226-272
Persistent link: https://www.econbiz.de/10014513351
Saved in:
7
The internalisation of integrated management systems as a key for sustainable companies : empirical evidence
Gianni, Maria
;
Gotzamani, Katerina
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 273-296
Persistent link: https://www.econbiz.de/10014513353
Saved in:
8
Relating the strategic role of technology orientation in organizational TQM performance
Raj, Rohit
;
Kumar, Vimal
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
35
(
2024
)
3/4
,
pp. 341-371
Persistent link: https://www.econbiz.de/10014513359
Saved in:
9
Six Sigma, Big Data Analytics and performance : an empirical study of Brazilian manufacturing companies
Maia, Daniele dos Reis Pereira
;
Lizarelli, Fabiane Letícia
- In:
Total quality management & business excellence
35
(
2024
)
3/4
,
pp. 388-410
Persistent link: https://www.econbiz.de/10014513369
Saved in:
10
The moderating effects of collective pay for performance on the total quality management-labour productivity relationship
Yu, Gun Jea
;
Park, Sanghee
- In:
Total quality management & business excellence
35
(
2024
)
3/4
,
pp. 411-427
Persistent link: https://www.econbiz.de/10014513370
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