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subject:"Retail trade"
~isPartOf:"Psychology & marketing"
~isPartOf:"The service industries journal"
~subject:"Supplier relationship management"
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Search: subject_exact:"Verkaufsleiter"
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Retail trade
Supplier relationship management
Salespeople
43
Verkaufspersonal
43
Beziehungsmarketing
11
Relationship marketing
11
Customer satisfaction
10
Dienstleistungsqualität
10
Kundenzufriedenheit
10
Service quality
10
Arbeitszufriedenheit
7
Job satisfaction
7
Customer service
6
Dienstleistungssektor
6
Kundenservice
6
Service industry
6
Arbeitsverhalten
5
Bank
5
Einzelhandel
5
Stress
5
Taiwan
5
Work behaviour
5
Work stress
5
Consumer behaviour
4
Emotion
4
Konsumentenverhalten
4
Selling
4
Verkauf
4
China
3
Familie-Beruf
3
Sales behaviour
3
Verkaufsverhalten
3
Work-life balance
3
Betriebsklima
2
Confidence
2
Employee retention
2
France
2
Frankreich
2
Gender studies
2
Geschlechterforschung
2
Leistungsmotivation
2
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Article
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6
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6
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English
6
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Chang, Wan-jing April
1
Foster, Carley
1
Hill, Sally Rao
1
Huang, Tung Chun
1
Keh, Hean Tat
1
Li, Xuan
1
Park, Jihye
1
Ren, Run
1
Resnick, Sheilagh
1
Román, Sergio
1
Söderlund, Magnus
1
Yi, Youjae
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Psychology & marketing
The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
35
Journal of retailing and consumer services
19
The journal of business & industrial marketing
18
The journal of personal selling & sales management : JPSSM
15
Journal of personal selling & sales management : JPSSM
13
Journal of retailing
12
Journal of business research : JBR
11
International journal of retail & distribution management
9
Journal of the Academy of Marketing Science
9
Journal of business-to-business marketing
6
Journal of marketing
6
Journal of marketing theory and practice
6
The international review of retail, distribution and consumer research
6
Journal of marketing channels : ... distribution systems, strategy, and management
5
European journal of marketing
3
Inventi impact: retailing & consumer services
3
Journal of marketing management : MM
3
Retail work
3
The journal of services marketing
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
European journal of marketing : EJM
2
Forschung aus der Hans-Böckler-Stiftung
2
Gabler Edition Wissenschaft
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International business development : a concise textbook focusing on international B-to-B contexts
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of services and operations management
2
Journal of business ethics : JOBE
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of service research
2
Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel
2
Marketing letters : a journal of research in marketing
2
Naše gospodarstvo : NG
2
Premier reference source
2
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ECONIS (ZBW)
6
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1
The influence of frontline employee self-disclosure about products in a retail store on customer trust in the retailer in the context of service encounters
Park, Jihye
;
Yi, Youjae
- In:
Psychology & marketing
40
(
2023
)
7
,
pp. 1417-1430
Persistent link: https://www.econbiz.de/10014291940
Saved in:
2
Employee mere presence and its impact on customer satisfaction
Söderlund, Magnus
- In:
Psychology & marketing
33
(
2016
)
6
,
pp. 449-464
Persistent link: https://www.econbiz.de/10011491951
Saved in:
3
Salesperson's listening in buyer-seller service relationships
Román, Sergio
- In:
The service industries journal
34
(
2014
)
7
,
pp. 630-644
Persistent link: https://www.econbiz.de/10010385547
Saved in:
4
The beautiful, the cheerful, and the helpful : the effects of service employee attributes on customer satisfaction
Keh, Hean Tat
;
Ren, Run
;
Hill, Sally Rao
;
Li, Xuan
- In:
Psychology & marketing
30
(
2013
)
3
,
pp. 211-226
Persistent link: https://www.econbiz.de/10009728509
Saved in:
5
Service worker appearance and the retail service encounter : the influence of gender and age
Foster, Carley
;
Resnick, Sheilagh
- In:
The service industries journal
33
(
2013
)
2
,
pp. 236-247
Persistent link: https://www.econbiz.de/10009702909
Saved in:
6
Customer orientation as a mediator of the influence of locus of control on job performance
Chang, Wan-jing April
;
Huang, Tung Chun
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 273-285
Persistent link: https://www.econbiz.de/10008904642
Saved in:
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