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subject:"Retail trade"
~isPartOf:"Psychology & marketing"
~subject:"B-to-B-Marketing"
~subject:"Supplier relationship management"
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Retail trade
B-to-B-Marketing
Supplier relationship management
Salespeople
14
Verkaufspersonal
14
Arbeitsverhalten
3
Beziehungsmarketing
3
Consumer behaviour
3
Customer satisfaction
3
Einzelhandel
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Relationship marketing
3
Sales behaviour
3
Verkaufsverhalten
3
Work behaviour
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Arbeitszufriedenheit
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Dienstleistungsqualität
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Dienstleistungssektor
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Emotion
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Job satisfaction
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Selling
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Service industry
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Service quality
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Verkauf
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China
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Cognition
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Hill, Sally Rao
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Keh, Hean Tat
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Li, Xuan
1
Park, Jihye
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Ren, Run
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Söderlund, Magnus
1
Yi, Youjae
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Zhang, Mingli
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Zhang, Zaixiao
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Psychology & marketing
Industrial marketing management : the international journal for industrial and high-tech firms
60
The journal of business & industrial marketing
31
The journal of personal selling & sales management : JPSSM
22
Journal of retailing and consumer services
21
Journal of business research : JBR
20
Journal of business-to-business marketing
15
Journal of personal selling & sales management
14
Journal of marketing
13
Journal of the Academy of Marketing Science
13
Journal of retailing
12
International journal of retail & distribution management
9
Handbook of business-to-business marketing
6
Journal of marketing theory and practice
6
The international review of retail, distribution and consumer research
6
Journal of marketing channels : ... distribution systems, strategy, and management
5
SpringerLink / Bücher
5
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Asia Pacific journal of marketing and logistics
3
Australasian marketing journal
3
European journal of marketing
3
Harvard business review : HBR
3
Harvard-Business-Manager : das Wissen der Besten
3
Inventi impact: retailing & consumer services
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of marketing management : MM
3
Journal of marketing theory and practice : JMTP
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Premier reference source
3
Retail work
3
The journal of services marketing
3
The service industries journal
3
Advances in business strategy and competitive advantage (ABSCA) book series
2
Applied Marketing Science / Angewandte Marketingforschung
2
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
Business Guides on the Go
2
Business horizons
2
European business review
2
European journal of marketing : EJM
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ECONIS (ZBW)
4
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1
The influence of frontline employee self-disclosure about products in a retail store on customer trust in the retailer in the context of service encounters
Park, Jihye
;
Yi, Youjae
- In:
Psychology & marketing
40
(
2023
)
7
,
pp. 1417-1430
Persistent link: https://www.econbiz.de/10014291940
Saved in:
2
Employee mere presence and its impact on customer satisfaction
Söderlund, Magnus
- In:
Psychology & marketing
33
(
2016
)
6
,
pp. 449-464
Persistent link: https://www.econbiz.de/10011491951
Saved in:
3
Salespersons' guanxi orientation, communication, and manifest conflict : an empirical study in China
Zhang, Zaixiao
;
Zhang, Mingli
- In:
Psychology & marketing
31
(
2014
)
9
,
pp. 786-800
Persistent link: https://www.econbiz.de/10010405127
Saved in:
4
The beautiful, the cheerful, and the helpful : the effects of service employee attributes on customer satisfaction
Keh, Hean Tat
;
Ren, Run
;
Hill, Sally Rao
;
Li, Xuan
- In:
Psychology & marketing
30
(
2013
)
3
,
pp. 211-226
Persistent link: https://www.econbiz.de/10009728509
Saved in:
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