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subject:"Robot"
~isPartOf:"Discussion papers / CEPR"
~isPartOf:"Journal of service theory and practice"
~subject:"Außenhandel"
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Search: subject_exact:"Industrieroboter"
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Robot
Außenhandel
Roboter
20
robots
8
Automation
6
Automatisierung
6
Technischer Fortschritt
6
Technological change
6
Dienstleistungsqualität
5
Service quality
5
automation
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Beschäftigungseffekt
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Employment effect
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Automatisierte Produktion
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Consumer behaviour
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Customer satisfaction
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Service robot
3
Wage structure
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Complaint management
2
Dienstleistung
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Acemoglu, Daron
2
Bonfiglioli, Alessandra
2
Crinò, Rosario
2
Gancia, Gino Alessandro
2
Aghion, Philippe
1
Antonin, Céline
1
Artuc, Erhan
1
Bastos, Paulo
1
Bunel, Simon
1
Chen, Tom
1
Cossu, Fenicia
1
Cui, Jinsheng
1
Dauth, Wolfgang
1
Dodds, Sarah
1
Faber, Marius
1
Fadinger, Harald
1
Faia, Ester
1
Findeisen, Sebastian
1
Fujiwara, Ippei
1
Gersbach, Hans
1
Guido, Jorge Carlos Fiestas Lopez
1
Hung, Yu-Chen
1
Jaravel, Xavier
1
Kim, Jee Won
1
Kimoto, Ryo
1
Koster, Hans
1
Lelarge, Claire
1
Li, Yi
1
Ma, Chunhao
1
Moro, Alessio
1
Oertzen, Anna-Sophie
1
Ottaviano, Gianmarco I. P.
1
Ozgen, Ceren
1
Papadakis, Ioannis
1
Pontes, Nicolas
1
Popkowski Leszczyc, Peter T. L.
1
Rendall, Michelle
1
Restrepo, Pascual
1
Rijkers, Bob
1
Rodríguez-Pose, Andrés
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Discussion papers / CEPR
Journal of service theory and practice
International journal of production research
72
Technological forecasting & social change : an international journal
45
International journal of hospitality management
31
Discussion paper series / IZA
29
European journal of operational research : EJOR
29
Journal of business research : JBR
23
NBER working paper series
23
Computers & operations research : and their applications to problems of world concern ; an international journal
21
Discussion paper
19
IZA Discussion Paper
19
GLO discussion paper
16
Journal of retailing and consumer services
15
Springer eBook Collection
15
CESifo working papers
13
Journal of service management
13
Working paper / National Bureau of Economic Research, Inc.
12
International journal of contemporary hospitality management
11
Journal of service research
11
Transportation research / E : an international journal
11
Working paper
11
Electronic markets : EM ; the international journal of electronic commerce and business media
10
International journal of production economics
10
Journal of emerging technologies in Accounting
10
Journal of hospitality marketing & management
10
NBER Working Paper
10
RIETI discussion paper series
10
Tourism management perspectives : TMP
9
Economics letters
8
Service business
8
Working paper series / United Nations University, UNU-MERIT
8
CESifo Working Paper
7
International journal of technology management : IJTM
7
Tourism management : research, policies, practice
7
Economic modelling
6
Economics of innovation and new technology
6
European journal of industrial engineering : EJIE
6
JRC working papers series on labour, education and technology
6
Journal of organizational change management
6
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ECONIS (ZBW)
20
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1
Service robots and artificial morality : an examination of robot behavior that violates human privacy
Söderlund, Magnus
- In:
Journal of service theory and practice
33
(
2023
)
7
,
pp. 52-72
Persistent link: https://www.econbiz.de/10014448171
Saved in:
2
Retail robots as sales assistants : how speciesism moderates the effect of robot intelligence on customer perceptions and behaviour
Guido, Jorge Carlos Fiestas Lopez
;
Kim, Jee Won
; …
- In:
Journal of service theory and practice
34
(
2024
)
1
,
pp. 127-154
Persistent link: https://www.econbiz.de/10014526017
Saved in:
3
Bridging the innovation gap : ai and robotics as drivers of China's urban innovation
Rodríguez-Pose, Andrés
;
You, Zhuoying
-
2024
Persistent link: https://www.econbiz.de/10014526326
Saved in:
4
Training time, robots and technological unemployment
Cossu, Fenicia
;
Moro, Alessio
;
Rendall, Michelle
-
2024
Persistent link: https://www.econbiz.de/10015050142
Saved in:
5
Organized labor versus robots? : evidence from micro data
Findeisen, Sebastian
;
Dauth, Wolfgang
;
Schlenker, Oliver
-
2024
Persistent link: https://www.econbiz.de/10014564180
Saved in:
6
Customer acceptance of service robots under different service settings
Li, Yi
;
Wang, Chongli
;
Song, Bo
- In:
Journal of service theory and practice
33
(
2023
)
1
,
pp. 46-71
Persistent link: https://www.econbiz.de/10014301940
Saved in:
7
Robot service failure : the double-edged sword effect of emotional labor in service recovery
Shi, Yunxia
;
Zhang, Rumeng
;
Ma, Chunhao
;
Wang, Lijie
- In:
Journal of service theory and practice
33
(
2023
)
1
,
pp. 72-88
Persistent link: https://www.econbiz.de/10014301943
Saved in:
8
When frontline robots emerge: the double-edged-sword effect of anticipated trust on intention to switch brands after service failure
Cui, Jinsheng
;
Zhang, Mengwei
;
Zhong, Jianan
- In:
Journal of service theory and practice
33
(
2023
)
6
,
pp. 842-872
Persistent link: https://www.econbiz.de/10014448129
Saved in:
9
Robots and workers : evidence from the Netherlands
Acemoglu, Daron
;
Koster, Hans
;
Ozgen, Ceren
-
2023
Persistent link: https://www.econbiz.de/10014233511
Saved in:
10
Blended human-technology service realities in healthcare
Dodds, Sarah
;
Russell-Bennett, Rebekah
;
Chen, Tom
; …
- In:
Journal of service theory and practice
32
(
2022
)
1
,
pp. 75-99
Persistent link: https://www.econbiz.de/10012879151
Saved in:
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