//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Service industry"
~isPartOf:"Journal of retailing and consumer services"
~person:"Francioni, Barbara"
~person:"Roy, Sanjit"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Services marketing"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Service industry
Beziehungsmarketing
Consumer behaviour
Dienstleistungsmarketing
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Relationship marketing
2
Service quality
2
Services marketing
2
Viral marketing
2
Virales Marketing
2
Beschwerdemanagement
1
Brand
1
Brand hate
1
Brand image
1
Brand management
1
Complaint management
1
Customer engagement behavior
1
Customer helping behavior
1
Customer integration
1
Customer satisfaction
1
Customer service
1
Gerechtigkeit
1
Justice
1
Kundenintegration
1
Kundenservice
1
Kundenzufriedenheit
1
Markenartikel
1
Markenführung
1
Markenimage
1
Non-repurchase intention
1
Offline negative word-of-mouth
1
Online complaining
1
Partial least squares
1
Partial least squares path modelling
1
Partielle kleinste Quadrate
1
Service brands
1
Service convenience
1
Service fairness
1
Word-of-mouth
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Francioni, Barbara
Roy, Sanjit
Ackermann, Claire-Lise
1
Agrawal, Shiv Ratan
1
Al-alak, Basheer A.
1
Belboula, Imène
1
Bodet, Guillaume
1
Chen, Tom
1
Chrysochou, Polymeros
1
Cioppi, Marco
1
Curina, Ilaria
1
Duffy, Sarah
1
Finsterwalder, Jörg
1
Hegner, Sabrina
1
Hoang Thi Phuong Thao
1
Kamarulzaman, Yusniza
1
Kim, Renee B.
1
Krystallis, Athanasios
1
Kuppelwieser, Volker
1
Kushwaha, G. S.
1
Lassar, Walfried M.
1
Le Thi Hong Tam
1
Mohan, Geetha
1
Mohd-Any, Amrul Asraf
1
Ngo, Liem Viet
1
Northey, Gavin
1
Park, Joonyong
1
Perényi, Áron
1
Prajitmutita, Lyn Manassannan
1
Prentice, Catherine
1
Sarker, Moniruzzaman
1
Sharma, Piyush
1
Shekhar, Vaibhav
1
Sivakumaran, Bharadhwaj
1
Swait, Joffre
1
Sweeney, Jill
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Journal of strategic marketing
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Brand hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
Saved in:
2
Customer engagement behaviors : the role of service convenience, fairness and quality
Roy, Sanjit
;
Shekhar, Vaibhav
;
Lassar, Walfried M.
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 293-304
Persistent link: https://www.econbiz.de/10011904450
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->