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subject:"Service quality"
~isPartOf:"International journal of production research"
~subject:"Competition"
~subject:"Dienstleistungsqualität"
~subject:"Pflegeberufe"
~subject:"Wettbewerb"
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Service quality
Competition
Dienstleistungsqualität
Pflegeberufe
Wettbewerb
Hospital
44
Krankenhaus
44
Gesundheitsversorgung
26
Health care
26
Scheduling problem
24
Scheduling-Verfahren
24
Gesundheitswesen
19
Health care system
19
Business process management
11
Patienten
11
Patients
11
Prozessmanagement
11
Theorie
8
Theory
8
Chirurgie
7
Operations Research
7
Operations research
7
Queueing theory
7
Surgery
7
Warteschlangentheorie
7
Simulation
6
Mathematical programming
5
Mathematische Optimierung
5
Quality management
5
Qualitätsmanagement
5
scheduling
5
Capacity planning
4
Heuristics
4
Heuristik
4
Kapazitätsplanung
4
Lean Management
4
Lean management
4
Nursing profession
4
appointment scheduling
4
Crew scheduling
3
Lean Production
3
Lean production
3
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12
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English
12
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Jiang, Zhibin
2
Artiba-Meskens, Nadine
1
Baptiste, Philippe
1
Bonomi, Valentina
1
Demeulemeester, Erik
1
Dexter, Franklin
1
Di Martinelly, Christine
1
Fogliatto, Flavio Sanson
1
Fry, Timothy D.
1
Fung, Richard Y. K.
1
Habermann, Marco
1
He, Zhen
1
Jiang, Bowen
1
Khorasanian, Danial
1
Kong, Nan
1
Lee, Brandon W.
1
Lee, Seung Jun
1
Li, Na
1
Li, Quanlin
1
Li, Xiaobing
1
Liu, Zekun
1
Mac Cawley, A. F.
1
Maknoon, M. Y.
1
Mansini, Renata
1
Metcalf, Ashley Y.
1
Miao, Rui
1
Monteiro, Thibaud
1
Moslehi, Ghasem
1
Qiu, Yunzhe
1
Song, Jie
1
Stoller, James K.
1
Sunder M., Vijaya
1
Tang, Jiafu
1
Tortorella, Guilherme Luz
1
Vassolo, Roberto Santiago
1
Wang, Tao
1
Wu, Qi
1
Yan, Chongjun
1
Yoon, Jiho
1
Zanotti, Roberto
1
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Published in...
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International journal of production research
Health care management review : HCM review
101
Journal of health economics
57
International journal of hospitality management
56
Working paper / National Bureau of Economic Research, Inc.
55
Journal of health organization and management
54
NBER working paper series
52
NBER Working Paper
48
Quality management journal : QMJ
35
Health economics
30
Health care management science
27
Health marketing quarterly
23
International journal of contemporary hospitality management
22
The European journal of health economics : HEPAC ; health economics in prevention and care
21
The TQM journal : the international review of organizational improvement
21
Management science : journal of the Institute for Operations Research and the Management Sciences
20
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
International journal of pharmaceutical and healthcare marketing : IJPHM
18
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
The European journal of health economics
17
International journal of health care finance and economics
16
Ruhr economic papers
16
CHE research paper
14
Discussion paper / Centre for Economic Policy Research
14
The service industries journal
14
Total quality management & business excellence
14
Discussion paper series / IZA
13
Inquiry : a journal of health care organization, provision and financing
13
Manufacturing & service operations management : M & SOM
13
Production and operations management : the flagship research journal of the Production and Operations Management Society
12
Tourism management : research, policies, practice
12
International journal of quality & reliability management
11
International journal of quality and service sciences
11
SpringerLink / Bücher
11
The international journal of human resource management
11
European journal of operational research : EJOR
10
Health economics review
10
International journal of production economics
10
Journal of business research : JBR
10
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ECONIS (ZBW)
12
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1
Mediating governance goals with patients and nurses satisfaction : a multi-actor multi-objective problem including fairness
Bonomi, Valentina
;
Mansini, Renata
;
Zanotti, Roberto
- In:
International journal of production research
62
(
2024
)
10
,
pp. 3753-3780
Persistent link: https://www.econbiz.de/10014547113
Saved in:
2
Assessment and prioritisation of Healthcare 4.0 implementation in hospitals using Quality Function Deployment
Tortorella, Guilherme Luz
;
Fogliatto, Flavio Sanson
; …
- In:
International journal of production research
60
(
2022
)
10
,
pp. 3147-3169
Persistent link: https://www.econbiz.de/10013499095
Saved in:
3
Minimising the number of cancellations at the time of a severe lack of postanesthesia care unit beds or nurses
Khorasanian, Danial
;
Dexter, Franklin
;
Demeulemeester, Erik
- In:
International journal of production research
60
(
2022
)
11
,
pp. 3383-3396
Persistent link: https://www.econbiz.de/10013499169
Saved in:
4
An integrated approach for evaluating hospital service quality with linguistic preferences
Li, Xiaobing
;
He, Zhen
- In:
International journal of production research
59
(
2021
)
6
,
pp. 1776-1790
Persistent link: https://www.econbiz.de/10012501183
Saved in:
5
A ripple effect in prehospital stroke patient care
Lee, Brandon W.
;
Yoon, Jiho
;
Lee, Seung Jun
- In:
International journal of production research
59
(
2021
)
1
,
pp. 168-187
Persistent link: https://www.econbiz.de/10012425116
Saved in:
6
Using structural equation modeling to analyze patient value, satisfaction, and loyalty : a case study of healthcare in China
Miao, Rui
;
Zhang, Hui
;
Wu, Qi
;
Zhang, Jie
;
Jiang, Zhibin
- In:
International journal of production research
58
(
2020
)
2
,
pp. 577-596
Persistent link: https://www.econbiz.de/10012193981
Saved in:
7
The impact of quality practices and employee empowerment in the performance of hospital units
Metcalf, Ashley Y.
;
Habermann, Marco
;
Fry, Timothy D.
; …
- In:
International journal of production research
56
(
2018
)
18
,
pp. 5997-6014
Persistent link: https://www.econbiz.de/10011946782
Saved in:
8
Evaluation of reverse referral partnership in a tiered hospital system : a queuing-based approach
Li, Na
;
Kong, Nan
;
Li, Quanlin
;
Jiang, Zhibin
- In:
International journal of production research
55
(
2017
)
19/20
,
pp. 5647-5663
Persistent link: https://www.econbiz.de/10011724187
Saved in:
9
A simulation optimisation on the hierarchical health care delivery system patient flow based on multi-fidelity models
Qiu, Yunzhe
;
Song, Jie
;
Liu, Zekun
- In:
International journal of production research
54
(
2016
)
21/22
,
pp. 6478-6493
Persistent link: https://www.econbiz.de/10011565616
Saved in:
10
Surgical scheduling with antagonistic human resource objectives
Monteiro, Thibaud
;
Artiba-Meskens, Nadine
;
Wang, Tao
- In:
International journal of production research
53
(
2015
)
23/24
,
pp. 7434-7449
Persistent link: https://www.econbiz.de/10011436215
Saved in:
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