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subject:"Taiwan"
~person:"Cheng Boon Liat"
~person:"Ho, Foo Nin"
~subject:"customer loyalty"
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Taiwan
customer loyalty
Hotel industry
4
Hotellerie
4
Beziehungsmarketing
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Consumer behaviour
2
Corporate reputation
2
Customer satisfaction
2
Data envelopment analysis
2
Data-Envelopment-Analyse
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Dienstleistungsqualität
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Firmenimage
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Konsumentenverhalten
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Relationship marketing
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service quality
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Malaysia
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Marketingmanagement
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Cheng Boon Liat
Ho, Foo Nin
Chen, Chiang-ming
8
Huang, Chin Wei
8
Yang, Jen-te
8
Chiu, Yung-ho
6
Lin, Yu-Chen
5
Chen, Ching-fu
4
Chen, Ming-hsiang
4
Kuo, Chun-min
4
Chen, Ming-Hsiang
3
Chen, Tso-Jen
3
Horng, Jeou-shyan
3
Kuo, Fang-Chang
3
Wu, Chi-Min
3
Wu, Jie
3
Wu, Shwu-ing
3
Cham Tat Huei
2
Chang, Hong-Sheng
2
Chen, Chia-hsin
2
Chen, Kuan-yu
2
Chen, Li-chan
2
Chen, Tser-yieth
2
Chen, Wen-jung
2
Fang, Chin-yi
2
Fongsuwan, Wanno
2
Goh, Edmund
2
Hsieh, Ling-feng
2
Hsu, Jui-ling
2
Hu, Clark
2
Hu, Jin-li
2
Hung, Wei-Ting
2
Hung, Wei-ting
2
Law, Chun Hung Roberts
2
Liu, Kuo-Ning
2
Lu, Lung-tan
2
Shang, Jui-Kou
2
Shang, Jui-kou
2
Soo, Kwok Tong
2
Tang, Ya-yun
2
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Journal of global marketing
1
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
Omega : the international journal of management science
1
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ECONIS (ZBW)
4
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1
Hotel service recovery and service quality : influences of corporate image and generational differences in the relationship between customer satisfaction and loyalty
Cheng Boon Liat
;
Shaheen Mansori
;
Gan, Ching Chuan
; …
- In:
Journal of global marketing
30
(
2017
)
1
,
pp. 42-51
Persistent link: https://www.econbiz.de/10011779381
Saved in:
2
Assessing the effectiveness of marketing strategies in tourist hotels : an illustration using a multi-method approach in Taiwan
Huang, Chin Wei
;
Ho, Foo Nin
;
Chen, Yu Chuan
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 15-29
Persistent link: https://www.econbiz.de/10011416047
Saved in:
3
The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat
;
Mansori, Shaheen
;
Cham Tat Huei
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
Saved in:
4
Measurement of tourist hotels' productive efficiency, occupancy, and catering service effectiveness using a modified two-stage DEA model in Taiwan
Huang, Chin Wei
;
Ho, Foo Nin
;
Chiu, Yung-ho
- In:
Omega : the international journal of management science
48
(
2014
),
pp. 49-59
Persistent link: https://www.econbiz.de/10010371660
Saved in:
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