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subject:"Telecommunications industry"
~isPartOf:"Services marketing quarterly"
~subject:"Mobilkommunikation"
~type:"article"
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Telecommunications industry
Mobilkommunikation
Mobile phone
7
Mobiltelefon
7
Consumer behaviour
5
Dienstleistungsqualität
5
Konsumentenverhalten
5
Service quality
5
Beziehungsmarketing
4
Relationship marketing
4
Telekommunikationssektor
4
Mobile communications
3
Customer satisfaction
2
Digitale Dienste
2
India
2
Indien
2
Kundenzufriedenheit
2
Web-based service
2
Advertising
1
Age groups
1
Anger
1
Brand image
1
Brand management
1
Confidence
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
Einzelhandel
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Emotion
1
M-app service quality
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Media usage
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Mediennutzung
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Mobile Business
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6
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Tesfom, Goitom
2
Arruda Filho, Emílio José Montero
1
Birch, Nancy J.
1
Carter, Leanne
1
Culver, Jeffrey N.
1
D'Alessandro, Steven
1
Das Gupta, Devashish
1
Edward, Manoj
1
Ferreira, Naiara Silva
1
George, Babu P.
1
Gray, David
1
Johnson, Lester W.
1
Lutz, Clemens
1
Sarkar, Sudipta Kiran
1
Sharma, Atul
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Services marketing quarterly
Telecommunications policy : the international journal of digital economy, data sciences and new media
50
Technological forecasting & social change : an international journal
26
Journal of retailing and consumer services
16
International journal of business information systems : IJBIS
12
Information economics and policy : IEP
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
International journal of e-business research : an official publication of the Information Resources Management Association
8
Information systems research : ISR
7
International journal of industrial organization
7
International journal of internet marketing and advertising : IJIMA
7
Journal of development economics
7
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
7
International journal of business innovation and research
6
Journal of African business
6
Journal of business research : JBR
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Management information systems : mis quarterly
6
International journal of electronic business
5
International journal of production economics
5
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
5
Applied economics letters
4
Economics letters
4
Food policy : economics planning and politics of food and agriculture
4
GITAM journal of management : a quarterly publication of GITAM Institute of Management
4
International journal of business excellence
4
Journal of regulatory economics
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Technovation : the international journal of technological innovation, entrepreneurship and technology management
4
The journal of services marketing
4
African journal of science, technology, innovation & development : AJSTID
3
African journal of science, technology, innovation and development : AJSTID
3
Agricultural economics : the journal of the International Association of Agricultural Economists
3
Amfiteatru economic : an economic and business research periodical
3
Applied economics
3
Asia Pacific journal of marketing and logistics
3
Business horizons
3
Cogent business & management
3
Economics of education review
3
Electronic commerce research and applications
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ECONIS (ZBW)
6
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1
Consumers' advertising media use : a cross-cultural study
Tesfom, Goitom
;
Lutz, Clemens
- In:
Services marketing quarterly
43
(
2022
)
1
,
pp. 32-47
Persistent link: https://www.econbiz.de/10012801854
Saved in:
2
Technological usability in mobile networks : gratifications and risks related to using WhatsApp
Arruda Filho, Emílio José Montero
;
Ferreira, Naiara Silva
- In:
Services marketing quarterly
42
(
2021
)
3/4
,
pp. 141-161
Persistent link: https://www.econbiz.de/10012650005
Saved in:
3
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
4
The "I love o hate them" relationships with cell phone service providers : the role of customer inertia and anger
Carter, Leanne
;
Gray, David
;
D'Alessandro, Steven
; …
- In:
Services marketing quarterly
37
(
2016
)
4
,
pp. 225-240
Persistent link: https://www.econbiz.de/10011628463
Saved in:
5
The impact of switching costs upon the service quality-perceived value-customer satisfaction-service loyalty chain : a study in the context of cellular services in India
Edward, Manoj
;
George, Babu P.
;
Sarkar, Sudipta Kiran
- In:
Services marketing quarterly
31
(
2010
)
2
,
pp. 151-173
Persistent link: https://www.econbiz.de/10003960083
Saved in:
6
Customer loyalty and approach of service providers : an empirical study of mobile airtime service industry in India
Das Gupta, Devashish
;
Sharma, Atul
- In:
Services marketing quarterly
30
(
2009
)
4
,
pp. 342-364
Persistent link: https://www.econbiz.de/10003900813
Saved in:
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