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subject:"USA"
~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~subject:"Brand image"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
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Search: subject_exact:"Customer satisfaction"
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USA
Brand image
Kundenzufriedenheit
Customer satisfaction
94
Holiday behaviour
59
Urlaubsverhalten
59
Tourism
35
Tourismus
35
Consumer behaviour
30
Konsumentenverhalten
30
Tourism marketing
26
Tourismusmarketing
26
Beziehungsmarketing
24
Relationship marketing
24
Tourism industry
23
Tourismuswirtschaft
23
Dienstleistungsqualität
21
Service quality
21
satisfaction
18
Destination management
17
Destinationsmanagement
17
Emotion
10
Tourism destination
10
Tourismusregion
10
Viral marketing
10
Virales Marketing
10
International tourism
9
Internationaler Tourismus
9
Markenimage
9
United States
9
Arbeitszufriedenheit
8
Job satisfaction
8
Satisfaction
8
Zufriedenheit
8
tourist satisfaction
8
Designation of origin
7
Herkunftsbezeichnung
7
Lebensqualität
7
Quality of life
7
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Article
94
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Article in journal
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94
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English
94
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Sirgy, M. Joseph
6
Bošnjak, Michael
3
Lee, Choong-Ki
3
Petrick, James F.
3
Prayag, Girish
3
Ribeiro, Manuel Alector
3
Yu, Grace B.
3
Assaker, Guy
2
Chen, Ning
2
Choi, Miju
2
Crotts, John C.
2
Gursoy, Dogan
2
Hosany, Sameer
2
Hsu, Cathy H. C.
2
Hwang, Yoo Hee
2
Law, Chun Hung Roberts
2
Lee, JungHoon
2
Mattila, Anna S.
2
Neal, Janet D.
2
Olya, Hossein
2
Reichel, Arie
2
So, Kevin Kam Fung
2
Uysal, Muzaffer
2
Wang, Ying
2
Woosnam, Kyle M.
2
Zehrer, Anita
2
Agag, Gomaa M.
1
Ahrholdt, Dennis C.
1
Al-Ansi, Amr
1
Alarcón-Urbistondo, Pilar
1
Alegre Martín, Joaquín
1
Ali, Faizan
1
Araña, Jorge E.
1
Arx, Widar von
1
Bajs, Irena Pandža
1
Barrutia, José M.
1
Bartkus, Kenneth R.
1
Bekk, Magdalena
1
Bellou, Victoria
1
Ben-Shaul, Michal
1
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
289
The journal of services marketing
191
The service industries journal
171
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
167
Journal of travel and tourism marketing
162
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
100
Services marketing quarterly
99
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
Service business
85
The TQM journal : the international review of organizational improvement
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
81
Tourism management perspectives : TMP
81
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
69
Journal of service management
69
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
64
International journal of quality and service sciences
63
International journal of services and operations management
63
Journal of strategic marketing
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of marketing
52
Journal of retailing
52
International journal of business information systems : IJBIS
49
International journal of electronic customer relationship management : IJECRM
49
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ECONIS (ZBW)
94
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1
Exploring the influence of touch points on tourist experiences at crisis impacted destinations
Krey, Nina
;
Dieck, M. Claudia tom
;
Wu, Shuang
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10014245276
Saved in:
2
Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Papadopoulou, Nikoleta Maria
;
Ribeiro, Manuel Alector
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 644-662
Persistent link: https://www.econbiz.de/10014245638
Saved in:
3
Babymoon tourism : co-creating well-being for traveling mothers
Vespestad, May-Kristin
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
6
,
pp. 1277-1289
Persistent link: https://www.econbiz.de/10014295316
Saved in:
4
The impact of self-congruity and evaluation of the place on WOM : perspectives of tourism destination residents
Šegota, Tina
;
Chen, Ning
;
Golja, Tea
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
4
,
pp. 800-817
Persistent link: https://www.econbiz.de/10012880658
Saved in:
5
Bad intentions : customers' negative reactions to intentional failures and mitigating conditions
Nazifi, Amin
;
Roschk, Holger
;
Ordenes, Francisco Villarroel
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
8
,
pp. 1808-1827
Persistent link: https://www.econbiz.de/10013391013
Saved in:
6
Introducing the dynamic destination satisfaction method : an analytical tool to track tourism destination satisfaction trends with repeated cross-sectional data
Guizzardi, Andrea
;
Mariani, Marcello M.
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
5
,
pp. 965-980
Persistent link: https://www.econbiz.de/10012593175
Saved in:
7
Measuring tourist festival experience : development and validation of the PHF-TX model
Olivier, Lizette
;
Carlson, Jamie
;
Rahman, Syed Mahmudur
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
7
,
pp. 1530-1549
Persistent link: https://www.econbiz.de/10014368598
Saved in:
8
How does mobile social media sharing benefit travel experiences?
Chen, Ye
;
Liu, Yuqing
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
4
,
pp. 841-858
Persistent link: https://www.econbiz.de/10014245657
Saved in:
9
Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10012794781
Saved in:
10
Removing uncontrollable factors in benchmarking tourism destination satisfaction
Vojtko, Viktor
;
Štumpf, Petr
;
Rašovská, Ida
;
Mc …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 136-149
Persistent link: https://www.econbiz.de/10012794791
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