Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Year of publication: |
2023
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Authors: | Papadopoulou, Nikoleta Maria ; Ribeiro, Manuel Alector ; Prayag, Girish |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 1552-6763, ZDB-ID 2036634-6. - Vol. 62.2023, 3, p. 644-662
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Subject: | COVID-19 | loyalty | overtourism | destination adaptation | overcrowding | reactive behaviors | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Coronavirus | Destinationsmanagement | Destination management | Tourismusregion | Tourism destination | Tourismuswirtschaft | Tourism industry |
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