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subject:"USA"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Complaint management"
~subject:"Customer satisfaction"
~subject:"Gesundheitswesen"
~type_genre:"Amtsdruckschrift"
~type_genre:"Fallstudie"
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USA
Complaint management
Customer satisfaction
Gesundheitswesen
Dienstleistungsqualität
3
Service quality
3
Kundenzufriedenheit
2
Beziehungsmarketing
1
Cognition
1
Emotion
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Gastronomie
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Hotel industry
1
Hotellerie
1
Importance-performance analysis
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International tourism
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Internationaler Tourismus
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Kognition
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Measurement
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Messung
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Museum
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Quality management
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Qualitätsmanagement
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Relationship marketing
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Restaurant industry
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Signal-to-noise ratio
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Spain
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Spanien
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Camarero, Carmen
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Chen, Li-fei
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Rojas, Carmen de
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Tourism management : research, policies, practice
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
2
Services marketing cases in emerging markets : an asian perspective
2
Auditing : a journal of practice & theory
1
BLS report / US Department of Labor, Bureau of Labor Statistics
1
Beiträge zum Gesundheitsmanagement
1
Benchmarking : an international journal ; BIJ
1
Business strategies : types, benefits and effects on firm performance
1
Cases on human performance improvement technologies
1
Competitive advantage : strategies, management and performance
1
Global business and organizational excellence : a review of research & best practices
1
Information systems and e-business management : ISeB
1
International journal of economics and management science : a biennual journal of School of Management ; the journal of Society of Economics and Management Research (SEMAR), School of Management, Pondicherry University
1
International journal of internet and enterprise management : IJIEM
1
International journal of management & enterprise development : IJMED
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
International public management journal
1
Journal of air transport management
1
Journal of marketing
1
Journal of research in marketing and entrepreneurship : JRME
1
Journal of retailing and consumer services
1
Journal of travel and tourism marketing
1
Management research review
1
Multi-channel marketing, branding and retail design : new challenges and opportunities
1
Online banking security measures and data protection
1
Organization : the critical journal of organization, theory and society
1
Quality management journal : QMJ
1
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
1
Supply chain management : applications for manufacturing and service industries
1
The OECD health project
1
Tourism management perspectives : TMP
1
Tourism planning & development
1
Verhandlungen des Deutschen Bundestages / Drucksachen
1
World class applications of Six Sigma : [real world examples of success]
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A novel framework for customer-driven service strategies : a case study of a restaurant chain
Chen, Li-fei
- In:
Tourism management : research, policies, practice
41
(
2014
),
pp. 119-128
Persistent link: https://www.econbiz.de/10010239937
Saved in:
2
Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center
Rojas, Carmen de
;
Camarero, Carmen
- In:
Tourism management : research, policies, practice
29
(
2008
)
3
,
pp. 525-537
Persistent link: https://www.econbiz.de/10003696198
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