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subject:"United States"
~accessRights:"restricted"
~person:"Ahmad, Farooq"
~person:"Alexander, Bethan"
~person:"Ashley, Christy"
~person:"Eroglu, Sevgin"
~person:"Lafontaine, Francine"
~source:"econis"
~subject:"Customer satisfaction"
~subject:"Service quality"
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United States
Customer satisfaction
Service quality
Einzelhandel
5
Ladengestaltung
5
Retail trade
5
Store design
5
Consumer behaviour
4
Konsumentenverhalten
4
Beziehungsmarketing
3
Multichannel strategy
3
Multikanalvertrieb
3
Relationship marketing
3
Dienstleistungsqualität
2
Kundenzufriedenheit
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Omnichannel
2
Online retailing
2
Online-Handel
2
Coronavirus
1
Covid-19 and shopping
1
Customer experience
1
Customer experience management
1
Customer-experience
1
Design
1
Einkaufszentrum
1
Fashion
1
Fashion retail
1
In-store customer satisfaction
1
In-store service experience
1
In-store shopping experience
1
In-store technologies
1
Ladengeschäft
1
Mode
1
Non-fuel retail
1
Physical store
1
Purchase journey
1
Retail crowding
1
Retail outlet
1
Retail store
1
Shopping center
1
Shopping satisfaction
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Ahmad, Farooq
Alexander, Bethan
Ashley, Christy
Eroglu, Sevgin
Lafontaine, Francine
Willems, Kim
3
Elmashhara, Maher Georges
2
Soares, Ana
2
Afzal, Afza
1
Ahmed, Sohel
1
Ahmed, Waqar
1
Arsalan Najmi
1
Arshad, Yamna
1
Arthanari, Anuradha
1
Audrain-Pontevia, Anne-Françoise
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Azmin Azliza Aziz
1
Badrinarayanan, Vishag
1
Basso, Kenny
1
Becerra, Enrique P.
1
Biswas, Dipayan
1
Blazquez Cano, Marta
1
Blodgett, Jeffrey
1
Blázquez-Resino, Juán José
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Brengman, Malaika
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Broilo, Patricia Liebesny
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Bustamante, Juan Carlos
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1
Demoulin, Nathalie T. M.
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Ding Hooi Ting
1
Doucé, Lieve
1
Doukidis, Georgios I.
1
Démoulin, Nathalie
1
Errajaa, Karim
1
Espartel, Lélis Balestrin
1
Ferraro, Carla R.
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Journal of retailing and consumer services
3
Exploring omnichannel retailing : common expectations and diverse realities
1
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ECONIS (ZBW)
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1
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
2
Change in technology-enabled omnichannel customer experiences in-store
Alexander, Bethan
;
Kent, Anthony
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169724
Saved in:
3
Crowding in the time of COVID : effects on rapport and shopping satisfaction
Eroglu, Sevgin
;
Machleit, Karen A.
;
Neybert, Emma G.
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209483
Saved in:
4
Futurising the physical store in the omnichannel retail environment
Alexander, Bethan
;
Blazquez Cano, Marta
- In:
Exploring omnichannel retailing : common expectations …
,
(pp. 197-223)
.
2019
Persistent link: https://www.econbiz.de/10011954550
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