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subject:"United States"
~accessRights:"restricted"
~person:"Alexander, Bethan"
~person:"Ashley, Christy"
~person:"Lafontaine, Francine"
~source:"econis"
~subject:"Customer satisfaction"
~subject:"Service quality"
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United States
Customer satisfaction
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Einzelhandel
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Ladengestaltung
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Multichannel strategy
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Retail trade
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Alexander, Bethan
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Lafontaine, Francine
Willems, Kim
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Exploring omnichannel retailing : common expectations and diverse realities
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
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Change in technology-enabled omnichannel customer experiences in-store
Alexander, Bethan
;
Kent, Anthony
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169724
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Futurising the physical store in the omnichannel retail environment
Alexander, Bethan
;
Blazquez Cano, Marta
- In:
Exploring omnichannel retailing : common expectations …
,
(pp. 197-223)
.
2019
Persistent link: https://www.econbiz.de/10011954550
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