//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"World"
~person:"Messner, Wolfgang"
~subject:"Dienstleistungsqualität"
~subject:"Luftverkehrssicherheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Luftfahrt"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
World
Dienstleistungsqualität
Luftverkehrssicherheit
Air transport
5
Airline
5
Fluggesellschaft
5
Luftverkehr
5
Airline industry
4
Customer satisfaction
4
Kundenzufriedenheit
4
Service quality
4
Viral marketing
2
Virales Marketing
2
value for money
2
Advocates
1
Air passenger transport
1
Aircraft
1
Airline catering
1
Australia
1
Australien
1
Business model
1
Cabin staff service
1
Collectivism
1
Consumer behaviour
1
Culture
1
Customer service
1
Emerging economies
1
Englisch (Sprache)
1
English (Language)
1
English language proficiency
1
Food
1
Geschäftsmodell
1
In-flight food quality
1
Konsumentenverhalten
1
Kundenservice
1
Language
1
Lebensmittel
1
Linguistics
1
Linguistik
1
Luftfahrzeug
1
Marketing management
1
Marketingmanagement
1
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Messner, Wolfgang
Oum, Tae Hoon
21
Brueckner, Jan K.
18
Gudmundsson, Sveinn Vidar
17
Zhang, Anming
17
Button, Kenneth John
14
Yu, Chunyan
10
Clougherty, Joseph A.
9
Wittmer, Andreas
9
Abeyratne, Ruwantissa I. R.
8
Keen, Michael
8
Strand, Jon
8
Niemeier, Hans-Martin
7
Yanagizawa-Drott, David
7
Bieger, Thomas
6
Campante, Filipe R.
6
Fichert, Frank
6
Knorr, Andreas
6
Rose, Nancy L.
6
Budd, Lucy
5
Forsyth, Peter
5
Girvin, Raquel
5
Neiva, Rui
5
Papatheodorou, Andreas
5
Zhang, Yahua
5
Amankwah-Amoah, Joseph
4
Charoensook, Chartchai
4
Dempsey, Paul Stephen
4
Findlay, Christopher Charles
4
Gillen, David
4
Grimme, Wolfgang
4
Gössling, Stefan
4
Han, Heesup
4
Hawlena, Joanna
4
Ison, Stephen
4
Lykotrafiti, Antigoni
4
Macário, Rosário
4
Müller, Roland
4
Pompl, Wilhelm
4
Rey, David
4
more ...
less ...
Published in...
All
Journal of air transport management
1
Journal of customer behaviour
1
Journal of global marketing
1
Journal of travel and tourism marketing
1
Services marketing quarterly
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Value or quality? : differences in airlines' customer satisfaction strategies across national markets
Messner, Wolfgang
- In:
Services marketing quarterly
41
(
2020
)
3
,
pp. 205-235
Persistent link: https://www.econbiz.de/10012256939
Saved in:
2
The impact of language proficiency on airline service satisfaction
Messner, Wolfgang
- In:
Journal of travel and tourism marketing
37
(
2020
)
2
,
pp. 169-184
Persistent link: https://www.econbiz.de/10012289314
Saved in:
3
Cultural biases in word-of-mouth recommendation : a twelve country study in the airline services industry
Messner, Wolfgang
- In:
Journal of customer behaviour
17
(
2018
)
4
,
pp. 279-305
Persistent link: https://www.econbiz.de/10012050901
Saved in:
4
Does value for money create advocates? : a study in the international airline services industry
Messner, Wolfgang
- In:
Journal of global marketing
30
(
2017
)
5
,
pp. 309-321
Persistent link: https://www.econbiz.de/10011779488
Saved in:
5
The impact of an aircraft's service environment on perceptions of in-flight food quality
Messner, Wolfgang
- In:
Journal of air transport management
53
(
2016
),
pp. 123-130
Persistent link: https://www.econbiz.de/10011546137
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->