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type:"article"
~isPartOf:"Journal of Contemporary Issues in Business and Government"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Dienstleistungsqualität"
~subject:"Elektronisches Geld"
~subject:"Social Web"
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Search: subject_exact:"Mobilkommunikation"
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Dienstleistungsqualität
Elektronisches Geld
Social Web
Mobile communications
73
Mobilkommunikation
73
Consumer behaviour
58
Konsumentenverhalten
58
Customer satisfaction
26
Kundenzufriedenheit
26
Mobile Business
24
Mobile business
24
Beziehungsmarketing
21
Relationship marketing
21
Service quality
17
Innovation adoption
16
Innovationsakzeptanz
16
Mobile phone
16
Mobiltelefon
16
Mobile Anwendung
10
Mobile application
10
Online retailing
10
Online-Handel
10
Einzelhandel
9
Retail trade
9
Confidence
8
Internet marketing
8
Mobile Marketing
8
Mobile marketing
8
Online-Marketing
8
Vertrauen
8
Beschwerdemanagement
7
Complaint management
7
Electronic money
6
Mobile commerce
6
Satisfaction
6
Social web
6
Customer service
5
Kundenservice
5
Trust
5
Brand image
4
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22
Free
2
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Article in journal
28
Aufsatz in Zeitschrift
28
Language
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English
28
Author
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Ladhari, Riadh
2
Souiden, Nizar
2
Ashaduzzaman, Md
1
Bataoui, Soffien
1
Bicho, Marta
1
Bilgihan, Anil
1
Birch, Nancy J.
1
Boch, Emmanuelle
1
Bougoure, Ursula Sigrid
1
Brand, Benedikt
1
Carlson, Jamie
1
Casidy, Riza
1
Cassab, Harold
1
Chen, Tiao
1
Cherukur, Ram Babu
1
Chiadmi, Nour-Eddine
1
Chiu, Hsin-Yi
1
Chuah, Stephanie Hui-wen
1
Culver, Jeffrey N.
1
Dufour, Béatrice
1
Eschenbrenner, Brenda
1
Fazal-e-Hasan, Syed
1
Goneos-Malka, A.
1
Grobler, Anske F.
1
Han, Heesup
1
Harun, Ahasan
1
Hsu, Jen-Hsien
1
Hwe, Jun-Jie
1
Jebarajakirthy, Charles
1
Jung, Na Young
1
Kaatz, Christopher
1
Kalinić, Zoran
1
Kandampully, Jay
1
Kao, Shu-Chen
1
Liébana-Cabanillas, Francisco
1
Loh, Xiu-Ming
1
Marimuthu, Malliga
1
Marinkovic, Veljko
1
Martinez, Luisa M.
1
Mei, Tan Xin
1
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Journal of Contemporary Issues in Business and Government
Journal of retailing and consumer services
Technological forecasting & social change : an international journal
15
Journal of payments strategy & systems
13
International journal of hospitality management
12
Telecommunications policy : the international journal of digital economy, data sciences and new media
12
The journal of services marketing
10
International journal of business information systems : IJBIS
8
International journal of e-business research : an official publication of the Information Resources Management Association
8
International journal of services and operations management
8
Cogent business & management
7
International journal of bank marketing
7
International journal of contemporary hospitality management
7
Journal of business research : JBR
7
International journal of networking and virtual organisations : IJNVO
6
International journal of services, economics and management
6
Service business
6
Services marketing quarterly
6
The service industries journal
5
African journal of science, technology, innovation & development : AJSTID
4
Asia Pacific journal of marketing and logistics
4
International journal of business innovation and research
4
International journal of consumer studies
4
International journal of electronic finance : IJEF
4
Journal of digital banking
4
Journal of hospitality marketing & management
4
The international journal of bank marketing : IJBM
4
Tourism management : research, policies, practice
4
African journal of business and economic research : AJBER
3
Business and Economic Research : BER
3
Electronic commerce research
3
Electronic markets : the international journal on networked business
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
Information economics and policy : IEP
3
Information systems research : ISR
3
International journal of economic research
3
International journal of electronic customer relationship management : IJECRM
3
International journal of innovation and technology management
3
International journal of quality & reliability management
3
International journal of technology marketing : IJTMkt
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
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ECONIS (ZBW)
28
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1
Would you try it again? : dual effects of customer mindfulness on service recovery
Martinez, Luisa M.
;
Pacheco, Natália Araújo
;
Ramos, …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014364668
Saved in:
2
The role of socially rich photos in generating favorable donation behavior on charity websites
Bataoui, Soffien
;
Boch, Emmanuelle
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014364672
Saved in:
3
Antecedents of mobile payment loyalty : an extended perspective of perceived value and information system success model
Zhong, Junying
;
Chen, Tiao
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014252740
Saved in:
4
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
5
A study on customer satisfaction on e-payment applications
Cherukur, Ram Babu
;
Srilakshmi Harshitha P
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 920-926
Persistent link: https://www.econbiz.de/10012543187
Saved in:
6
Towards a mobile app Diffusion of Innovations model : a multinational study of mobile wallet adoption
Shaw, Norman
;
Eschenbrenner, Brenda
;
Brand, Benedikt
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209460
Saved in:
7
QR code and mobile payment : the disruptive forces in retail
Yan, Li-Ya
;
Tan, Garry Wei-Han
;
Loh, Xiu-Ming
;
Hwe, Jun-Jie
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012431174
Saved in:
8
A virtual market in your pocket : how does mobile augmented reality (MAR) influence consumer decision making?
Qin, Hong
;
Peak, Daniel Alan
;
Prybutok, Victor
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012431666
Saved in:
9
Drivers and barriers of mobile payment adoption : Malaysian merchants' perspective
Sedigheh Moghavvemi
;
Mei, Tan Xin
;
Seuk Wai Phoong
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012433730
Saved in:
10
M-commerce : the nexus between mobile shopping service quality and loyalty
Omar, Suha
;
Mohsen, Kholoud
;
Tsimonis, Georgios
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012502686
Saved in:
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