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~isPartOf:"The journal of business & industrial marketing"
~type_genre:"Bibliografie enthalten"
~type_genre:"Fallstudie"
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The journal of business & industrial marketing
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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International journal of services and operations management
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The service industries journal
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International journal of productivity and quality management : IJPQM
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International journal of quality and service sciences
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Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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Services marketing cases in emerging markets : an asian perspective
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Investigating issues and challenges for customer involvement in business services innovation
Nicolajsen, Hanne Westh
;
Scupola, Ada
- In:
The journal of business & industrial marketing
26
(
2011
)
5
,
pp. 368-376
Persistent link: https://www.econbiz.de/10009272392
Saved in:
2
Developing the value perception of the business customer through service modularity
Rahikka, Emmi
;
Ulkuniemi, Pauliina
;
Pekkarinen, Saara
- In:
The journal of business & industrial marketing
26
(
2011
)
5
,
pp. 357-367
Persistent link: https://www.econbiz.de/10009272394
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