Investigating issues and challenges for customer involvement in business services innovation
Year of publication: |
2011
|
---|---|
Authors: | Nicolajsen, Hanne Westh ; Scupola, Ada |
Published in: |
The journal of business & industrial marketing. - Bingley : Emerald Publishing Limited, ISSN 0885-8624, ZDB-ID 649550-3. - Vol. 26.2011, 5, p. 368-376
|
Subject: | Unternehmensberatung | Consultancy services | Ingenieurbüro | Engineering consultancy | Dienstleistungsqualität | Service quality | Innovation | Kundenintegration | Customer integration | Nordeuropa | Northern Europe |
-
Hopkins, Michael M., (2011)
-
Developing innovations based on analogies : experience from design and engineering consultants
Kalogerakis, Katharina, (2010)
-
Le Nguyen Hau, (2022)
- More ...
-
The Potential of Workshops vs Blogs for User Involvement in Service Innovation
Scupola, Ada, (2016)
-
IT‐enabled idea competitions for organizational innovation: An inquiry into breakdowns in adaptation
Nicolajsen, Hanne Westh, (2019)
-
Using social media for service innovations : challenges and pitfalls
Scupola, Ada, (2013)
- More ...