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type:"article"
~language:"eng"
~person:"Capolupo, Nicola"
~person:"Russell, Roberta S."
~subject:"Krankenhaus"
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Quality management
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Qualitätsmanagement
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Capolupo, Nicola
Russell, Roberta S.
McFadden, Kathleen L.
10
Gowen, Charles, III.
8
Antony, Jiju
5
Bhat, Shreeranga
5
Cudney, Elizabeth A.
4
Fredendall, Lawrence D.
4
Gijo, E. V.
4
Johnson, Dana M.
4
Lee, Jung Young
4
Sweis, Rateb J.
4
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3
Ferrand, Yann B.
3
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3
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3
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3
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Kaynak, Hale
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Shortell, Stephen M.
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Swarnakar, Vikas
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Tucker, Anita L.
3
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Albsoul, Rania
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Davis, Mark
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Dey, Prasanta Kumar
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Figueira, José Rui
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Quality management journal : QMJ
3
International journal of quality & reliability management
2
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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Managing TQM's soft side : an explorative study of social care multiservice organizations
Capolupo, Nicola
;
Virglerová, Zuzana
;
Adinolfi, Paola
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 847-869
Persistent link: https://www.econbiz.de/10014513418
Saved in:
2
Lean Six Sigma and quality performance in Italian public and private hospitals : a gender perspective
Ciasullo, Maria Vincenza
;
Douglas, Alex
;
Romeo, Emilia
; …
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 964-989
Persistent link: https://www.econbiz.de/10014483090
Saved in:
3
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
4
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
5
Perceptions of care quality and the effect on patient satisfaction
Johnson, Dana M.
;
Russell, Roberta S.
;
White, Sheneeta W.
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1202-1229
Persistent link: https://www.econbiz.de/10011606598
Saved in:
6
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
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