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type:"article"
~language:"eng"
~person:"Franceschini, Fiorenzo"
~person:"Shahin, Arash"
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Search: subject_exact:"Qualitätswirtschaft"
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Quality management
46
Qualitätsmanagement
46
Dienstleistungsqualität
18
Service quality
18
Customer satisfaction
10
Kundenzufriedenheit
10
Performance measurement
9
Performance-Messung
9
Product quality
7
Produktqualität
7
Standardisierung
6
Standardization
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Iran
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Measurement
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Messung
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Product design
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Produktgestaltung
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AHP approach
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AHP-Verfahren
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Beziehungsmarketing
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ISO 9001
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Multi-criteria analysis
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Multikriterielle Entscheidungsanalyse
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Relationship marketing
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TOPSIS
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Unternehmenserfolg
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clustering
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quality function deployment
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Automotive industry
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Business process management
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Data envelopment analysis
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Data-Envelopment-Analyse
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Digitalisierung
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English
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Franceschini, Fiorenzo
Shahin, Arash
Antony, Jiju
112
Devadasan, S. R.
60
Cudney, Elizabeth A.
28
Sampaio, Paulo
28
Murugesh, R.
26
Tarí, Juan José
25
Ahuja, Inderpreet Singh
24
Dale, Barrie G.
24
Garza-Reyes, Jose Arturo
21
Gremyr, Ida
20
Chiarini, Andrea
19
Singh, Bikram Jit
18
Casadesús, Martí
17
Dahlgaard, Jens Jörn
17
He, Zhen
16
Marimon, Frederic
16
Wiele, Ton van der
16
Furterer, Sandra L.
15
Heras-Saizarbitoria, Iñaki
15
Khanduja, Dinesh
15
Kumar, Vikas
15
Linderman, Kevin
15
McDermott, Olivia
15
Sony, Michael
15
Sweis, Rateb J.
15
Zhao, Xiande
15
Kumar, Maneesh
14
Kumar, Vinod
14
McFadden, Kathleen L.
14
Molina Azorín, José Francisco
14
Parast, Mahour Mellat
14
Saraiva, Pedro
14
Boiral, Olivier
13
Cheng, T. C. E.
13
Rahman, Zillur
13
Schroeder, Roger G.
13
Shankar, Ravi
13
Sodhi, Harsimran Singh
13
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International journal of productivity and quality management : IJPQM
10
International journal of quality & reliability management
7
International journal of process management and benchmarking : IJPMB
3
International journal of production research
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Benchmarking : an international journal
2
International journal of procurement management
2
The TQM journal : the international review of organizational improvement
2
Total quality management & business excellence
2
Benchmarking : an international journal ; BIJ
1
European journal of industrial engineering : EJIE
1
International journal of applied management science
1
International journal of business excellence
1
International journal of services and operations management
1
International journal of six sigma and competitive advantage : IJSSCA
1
International journal of technology management : IJTM
1
Journal of industrial engineering and management : JIEM
1
Journal of management research
1
Journal of the Operational Research Society
1
Measuring business excellence : the journal of organizational performance management
1
The international journal of productivity and performance management
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ECONIS (ZBW)
46
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1
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
Saved in:
2
Optimising the costs of quality combination in the product life cycle by Taguchi design of experiments
Janatyan, Nassibeh
;
Shahin, Arash
;
Khodaparastan, Mahya
- In:
International journal of productivity and quality …
39
(
2023
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10014313590
Saved in:
3
Clustering and identifying the Lean Six Sigma projects : higher education institutes
Aghaei, Razieh
;
Mohamadi, Dariush
;
Shahin, Arash
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 145-156
Persistent link: https://www.econbiz.de/10014313791
Saved in:
4
SMART-QUAL : a dashboard for quality measurement in higher education institutions
Adot, Esther
;
Akhmedova, Anna
;
Alvelos, Helena
; …
- In:
International journal of quality & reliability management
40
(
2023
)
6
,
pp. 1518-1539
Persistent link: https://www.econbiz.de/10014313835
Saved in:
5
Product quality tracking based on digital Voice-of-Customers
Barravecchia, Federico
;
Mastrogiacomo, Luca
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1386-1409
Persistent link: https://www.econbiz.de/10014320296
Saved in:
6
Prioritizing the economic indicators of SSC : an integrative QFD approach of performance prism and BSC
Goharshenasan, Ali
;
Aboumasoudi, Abbas Sheikh
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 522-550
Persistent link: https://www.econbiz.de/10013040882
Saved in:
7
The new concept of quality in the digital era : a human resource empowerment perspective
Balouei Jamkhaneh, Hadi
;
Shahin, Arash
;
Parkouhi, Sahar …
- In:
The TQM journal : the international review of …
34
(
2022
)
1
,
pp. 125-144
Persistent link: https://www.econbiz.de/10012884581
Saved in:
8
Quality mining : a new approach for managing service quality
Khamoushpour, Behnam
;
Aboumasoudi, Abbas Sheikh
; …
- In:
International journal of productivity and quality …
37
(
2022
)
2
,
pp. 226-245
Persistent link: https://www.econbiz.de/10013448945
Saved in:
9
The influence of the quality criteria on the quality cost of suppliers in SMEs
Masoudi, Ehsan
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
7
,
pp. 2313-2333
Persistent link: https://www.econbiz.de/10013371212
Saved in:
10
Investigating the causal relationships among failure modes, effects and causes : a system dynamics approach
Shaker, Fatemeh
;
Shahin, Arash
;
Jahanyan, Saeed
- In:
International journal of quality & reliability management
39
(
2022
)
8
,
pp. 1977-1995
Persistent link: https://www.econbiz.de/10013398072
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