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type_genre:"Amtsdruckschrift"
type_genre:"Bibliography included"
~isPartOf:"International journal of financial services management : IJFSM"
~subject:"Bank"
~subject:"Customer satisfaction"
~type_genre:"Article in journal"
~type_genre:"Collection of articles written by one author"
~type_genre:"Sammlung"
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Bank
Customer satisfaction
India
35
Indien
35
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Service quality
6
Efficiency
5
Effizienz
5
Consumer behaviour
4
Data envelopment analysis
4
Data-Envelopment-Analyse
4
Konsumentenverhalten
4
Technical efficiency
4
Technische Effizienz
4
Börsenkurs
3
Customer service
3
Electronic Banking
3
Electronic banking
3
Financial inclusion
3
Financial market
3
Financial services
3
Finanzdienstleistung
3
Finanzielle Inklusion
3
Finanzmarkt
3
Fusion
3
Kundenservice
3
Merger
3
Performance measurement
3
Performance-Messung
3
Share price
3
Takeover
3
efficiency
3
financial inclusion
3
financial services
3
Übernahme
3
Bankgeschäft
2
Banking services
2
Capital income
2
DEA
2
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Article
17
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Amtsdruckschrift
Bibliography included
Article in journal
Collection of articles written by one author
Sammlung
Aufsatz in Zeitschrift
17
Language
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English
17
Author
All
Singh, Shamsher
3
Ababio, Josephine Ofosu-Mensah
1
Almoula, Trupti Samir
1
Arora, Sangeeta
1
Arunachalam, R.
1
Bhalla, Priya
1
Biswas, Debasish
1
Bokpin, Godfred A.
1
D'Costa, Nancy
1
Fadzlan Sufian
1
Fakarudin Kamarudin
1
Hazarika, Preeti
1
Jayaraman, A. R.
1
Kamal, Raj
1
Kaul, Pushpanjali
1
Kulkarni, Savitha
1
Kumar, Devendra
1
Kumar, Satyendra
1
Kumar, Sharad
1
M, Jayadev
1
Maity, Sudarshan
1
Maji, Santi Gopal
1
Mandal, Pratap Chandra
1
Nigadi, Sangeetha
1
Nikhat, Reshma
1
Osei, Kofi A.
1
Osei-Assibey, Eric
1
Sahu, Tarak Nath
1
Sensarma, Rudra
1
Singh, Saurabh
1
Sreeramulu, M.
1
Srinivasan, M. R.
1
Syed Mohammed Abud Ashif
1
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International journal of financial services management : IJFSM
Finance India : the quarterly journal of Indian Institute of Finance
94
The IUP journal of bank management : IJBM
70
Praj̄nȧn : journal of social and management sciences
50
Economic developments in India : quarterly update : analysis, reports, policy documents
41
Global business review
32
GITAM journal of management : a quarterly publication of GITAM Institute of Management
26
International journal of Indian culture and business management
26
Paradigm : the journal of Institute of Management Technology
24
Research bulletin / The Institute of Cost Accountants of India
24
The Indian economic journal
22
The Asian economic review : journal of the Indian Institute of Economics
20
International journal of services and operations management
19
Mudra : journal of finance and accounting
19
The international journal of bank marketing : IJBM
19
International journal of business information systems : IJBIS
17
Cogent economics & finance
16
International journal of Indian culture and business management : IJICBM
16
Vision : the journal of business perspective
15
International journal of applied business and economic research
14
International journal of business excellence : IJBEX
14
South Asian journal of management : SAJM
14
International journal of business excellence
13
The IUP journal of financial risk management : IJFRM
13
Occasional papers / Reserve Bank of India
12
Afro-Asian Journal of Finance and Accounting : AAJFA
11
Decision
11
IIMB management review
11
International journal of finance & banking studies : JJFBS
11
Margin: the journal of applied economic research
11
International journal of business and globalisation : IJBG
10
International journal of public sector performance management : IJPSPM
10
The empirical economics letters : a monthly international journal of economics
10
Applied economics
9
Global journal of business management : GJBM
9
Indian journal of economics & business : IJEB
9
International journal of business performance management
9
International journal of economic research
9
International journal of economics and financial issues : IJEFI
9
International journal of productivity and quality management : IJPQM
9
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ECONIS (ZBW)
17
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17
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date (oldest first)
1
Customer perception and expectations towards the services of organised retail outlets : an empirical study in the twin cities of Hyderabad and Secunderabad : a review
Nikhat, Reshma
- In:
International journal of financial services management …
11
(
2021
)
2
,
pp. 95-115
Persistent link: https://www.econbiz.de/10012940010
Saved in:
2
Pre- and post-rebranding performance evaluation : a case study of selected Indian banks
Kaul, Pushpanjali
;
Arora, Sangeeta
- In:
International journal of financial services management …
11
(
2021
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10012598667
Saved in:
3
Assessing efficiency of private sector banks in India : an empirical investigation using DEA
Maity, Sudarshan
;
Sahu, Tarak Nath
;
Biswas, Debasish
- In:
International journal of financial services management …
10
(
2020
)
2
,
pp. 138-155
Persistent link: https://www.econbiz.de/10012510349
Saved in:
4
A comparative study of customer service level based on service marketing mix (7Ps) in selected public and private sector banks in Bhopal, MP, India, by using mystery shopping as a...
Kumar, Satyendra
;
Almoula, Trupti Samir
- In:
International journal of financial services management …
10
(
2020
)
3
,
pp. 239-267
Persistent link: https://www.econbiz.de/10012510366
Saved in:
5
A study on vulnerabilities in Indian banking sector : with reference to blockchain technology
Nigadi, Sangeetha
;
Kulkarni, Savitha
- In:
International journal of financial services management …
10
(
2020
)
4
,
pp. 322-341
Persistent link: https://www.econbiz.de/10012510380
Saved in:
6
Furthering inclusive banks and inclusive capital markets : emerging markets' perspective
Ababio, Josephine Ofosu-Mensah
;
Osei, Kofi A.
;
Bokpin, …
- In:
International journal of financial services management …
9
(
2018
)
3
,
pp. 255-287
Persistent link: https://www.econbiz.de/10011979972
Saved in:
7
Bank capital and risk adjustment decision in emerging markets : the case of India
Maji, Santi Gopal
;
Hazarika, Preeti
- In:
International journal of financial services management …
8
(
2015/2016
)
3
,
pp. 272-289
Persistent link: https://www.econbiz.de/10011660933
Saved in:
8
Ex ante characteristics of acquirers and targets in Indian financial sector : an empirical analysis
Bhalla, Priya
- In:
International journal of financial services management …
8
(
2015
)
2
,
pp. 110-132
Persistent link: https://www.econbiz.de/10011547573
Saved in:
9
Diagnostic analysis on service quality parameters : a comparison of select banks in Uttarakhand, India
Singh, Saurabh
;
Kamal, Raj
;
Kumar, Devendra
- In:
International journal of financial services management …
8
(
2015
)
2
,
pp. 163-178
Persistent link: https://www.econbiz.de/10011547601
Saved in:
10
Post-service recovery customer satisfaction in Indian retail banking : a qualitative perspective
Mandal, Pratap Chandra
- In:
International journal of financial services management …
8
(
2015
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011407241
Saved in:
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