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type_genre:"Article in journal"
~isPartOf:"European journal of marketing : EJM"
~subject:"Beziehungsmarketing"
~subject:"Job performance"
~subject:"Kundenzufriedenheit"
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Beziehungsmarketing
Job performance
Kundenzufriedenheit
Salespeople
18
Verkaufspersonal
18
Relationship marketing
6
Selling
6
Verkauf
6
Arbeitsleistung
4
Arbeitszufriedenheit
4
Consumer behaviour
4
Job satisfaction
4
Konsumentenverhalten
4
Customer orientation
3
Erfolgsfaktor
3
Personality psychology
3
Persönlichkeitspsychologie
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Success factor
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Coaching
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Customer satisfaction
2
Führungsstil
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Beschwerdemanagement
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Boundary spanners
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Brand architecture
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Article
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Article in journal
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8
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English
8
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Babakus, Emin
1
Balaji, M. S.
1
Borders, Aberdeen Leila
1
Chen, Annie Huiling
1
Dimitriadis, Sergios
1
Evanschitzky, Heiner
1
Guenzi, Paolo
1
Harris, Lloyd C.
1
He, Hongwei
1
Hung, Kuang-peng
1
Jha, Subhash
1
Kemp, Elyria
1
Marín, Longinos
1
Panagopoulos, Nikolaos
1
Paparoidamis, Nicholas G.
1
Peng, Norman
1
Prykop, Catja
1
Ricks, Joe M. <Jr.>
1
Ruiz de Maya, Salvador
1
Sharma, Arun
1
Wang, Weiyue
1
Yavas, Ugur
1
Zhu, Weichun
1
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European journal of marketing : EJM
Industrial marketing management : the international journal for industrial and high-tech firms
65
The journal of personal selling & sales management : JPSSM
57
The journal of business & industrial marketing
37
Journal of business research : JBR
36
Journal of the Academy of Marketing Science
28
Journal of personal selling & sales management : JPSSM
26
Journal of retailing and consumer services
22
Journal of marketing
16
Journal of retailing
14
The service industries journal
13
Journal of business-to-business marketing
12
Journal of service research : JSR
10
Journal of marketing theory and practice
9
International journal of retail & distribution management
7
Journal of business ethics : JOBE
7
Australasian marketing journal
6
International journal of hospitality management
6
Marketing intelligence & planning
6
Asia Pacific journal of marketing and logistics
5
European journal of marketing
5
Journal of financial services marketing : JFSM
5
Journal of service research
5
Psychology & marketing
5
The journal of services marketing
5
Journal of managerial issues : JMI
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing research : JMR
4
Journal of marketing theory and practice : JMTP
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of strategic marketing
4
Marketing letters : a journal of research in marketing
4
The international journal of bank marketing : IJBM
4
Business horizons
3
Human performance
3
International journal of logistics : research and applications
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of marketing management : MM
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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ECONIS (ZBW)
8
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8
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date (oldest first)
1
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
2
Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation
He, Hongwei
;
Wang, Weiyue
;
Zhu, Weichun
;
Harris, Lloyd C.
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1751-1776
Persistent link: https://www.econbiz.de/10011449315
Saved in:
3
Strategic management of salespeople when promoting new products : moderating effects of sales-related organizational psychological climate
Chen, Annie Huiling
;
Peng, Norman
;
Hung, Kuang-peng
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1616-1644
Persistent link: https://www.econbiz.de/10011409521
Saved in:
4
The role of affiliation, attractiveness and personal connection in consumer-company identification
Marín, Longinos
;
Ruiz de Maya, Salvador
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 655-673
Persistent link: https://www.econbiz.de/10009733000
Saved in:
5
Sales manager support : fostering emotional health in salespeople
Kemp, Elyria
;
Borders, Aberdeen Leila
;
Ricks, Joe M. <Jr.>
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 635-654
Persistent link: https://www.econbiz.de/10009733003
Saved in:
6
The role of the sales employee in securing customer satisfaction
Evanschitzky, Heiner
;
Sharma, Arun
;
Prykop, Catja
- In:
European journal of marketing : EJM
46
(
2012
)
3/4
,
pp. 489-508
Persistent link: https://www.econbiz.de/10009535669
Saved in:
7
An empirical investigation into the impact of relationship selling and LMX on salespeople's behaviours and sales effectiveness
Paparoidamis, Nicholas G.
;
Guenzi, Paolo
- In:
European journal of marketing : EJM
43
(
2009
)
7/8
,
pp. 1053-1075
Persistent link: https://www.econbiz.de/10009525810
Saved in:
8
Transformational leadership as a mediator of the relationship between behavior-based control and salespeople's key outcomes : an initial investigation
Panagopoulos, Nikolaos
;
Dimitriadis, Sergios
- In:
European journal of marketing : EJM
43
(
2009
)
7/8
,
pp. 1008-1031
Persistent link: https://www.econbiz.de/10009525812
Saved in:
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