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type_genre:"Article in journal"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of retailing and consumer services"
~person:"Liébana-Cabanillas, Francisco"
~person:"Ye, Qiang"
~subject:"Relationship marketing"
~subject:"Social web"
~subject:"Vertrauen"
~type:"article"
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Online retailing
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Apologetic responses
1
Artificial intelligence
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Liébana-Cabanillas, Francisco
Ye, Qiang
Law, Chun Hung Roberts
5
Ladhari, Riadh
3
Liang, Sai
3
Park, Jungkun
3
Akram, Umair
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Barari, Mojtaba
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Loc Tuan Le
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International journal of hospitality management
Journal of retailing and consumer services
Information systems research : ISR
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International journal of contemporary hospitality management
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Journal of decision systems
1
Journal of electronic commerce research : JECR
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1
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
2
Exploring the effects of official-structured managerial responses on hotel online popularity
Gong, Caiyan
;
Liu, Jianwei
;
Law, Chun Hung Roberts
;
Ye, …
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013383278
Saved in:
3
Social commerce website design, perceived value and loyalty behavior intentions : the moderating roles of gender, age and frequency of use
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012666047
Saved in:
4
The role of customer online brand experience in customers' intention to forward online company-generated content : the case of the Islamic online banking sector in Palestine
Yasin, Mahmoud
;
Liébana-Cabanillas, Francisco
;
Porcu, Lucia
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132223
Saved in:
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