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type_genre:"Article in journal"
~isPartOf:"International journal of services and operations management"
~subject:"Messung"
~subject:"Unternehmenserfolg"
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Search: subject_exact:"Erfolgsmessung von Unternehmen"
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Messung
Unternehmenserfolg
Performance measurement
48
Performance-Messung
48
Dienstleistungsqualität
11
Lieferkette
11
Service quality
11
Supply chain
11
Quality management
9
Qualitätsmanagement
9
Data envelopment analysis
8
Data-Envelopment-Analyse
8
Structural equation model
7
Strukturgleichungsmodell
7
Balanced Scorecard
6
Balanced scorecard
6
Customer satisfaction
6
Industrie
6
Kundenzufriedenheit
6
Manufacturing industries
6
Firm performance
5
Fuzzy sets
5
Fuzzy-Set-Theorie
5
Hospital
5
Krankenhaus
5
performance measurement
5
BSC
4
India
4
Indien
4
balanced scorecard
4
service quality
4
structural equation modelling
4
Bank
3
Betriebliche Kennzahl
3
Erfolgsfaktor
3
Financial ratio
3
Measurement
3
Performance management
3
Performance-Management
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Simulation
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Article
8
Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
8
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English
8
Author
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Asif, Muhammad
2
Jajja, Muhammad Shakeel Sadiq
2
Ahmad, Haseeb
1
Antunes, Marina Godinho
1
Asika, Nnamdi M.
1
Awan, Muhammad
1
Awan, Muhammad Usman
1
Awolusi, Olawumi Dele
1
Barbosa, Belem
1
Brah, Shaukat Ali
1
Caurio, Cristian
1
Haque, Shahbaz Ul
1
Hassan, Syed Zahoor
1
Justino, Maria do Rosário
1
Kipper, Liane Mahlmann
1
Nara, Elpidio Oscar Benitez
1
Quirós, Joaquín Texeira
1
Ribeiro, Hugo
1
Shahin, Arash
1
Siluk, Julio Cezar Mairesse
1
Silva, André Luiz Emmel
1
Silva, Juliana Ipê da
1
Zolfaghari, Samira
1
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Published in...
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International journal of services and operations management
Journal of business research : JBR
42
International journal of hospitality management
31
International journal of production economics
29
The international journal of productivity and performance management : IJPPM
29
Total quality management & business excellence
26
International journal of production research
25
The international journal of productivity and performance management
21
Benchmarking : an international journal ; BIJ
19
Journal of business ethics : JOBE
19
Public performance & management review
19
Cogent business & management
16
Industrial marketing management : the international journal for industrial and high-tech firms
16
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
16
International journal of productivity and quality management : IJPQM
16
International journal of quality & reliability management
16
International journal of business performance management
15
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
15
Measuring business excellence : the journal of organizational performance management
14
The journal of business & industrial marketing
13
Business process management journal
12
International journal of business excellence : IJBEX
12
Journal of management : JOM
12
The TQM journal : the international review of organizational improvement
12
The international journal of human resource management
11
International journal of business excellence
10
International journal of business innovation and research
10
International journal of contemporary hospitality management
10
International journal of innovation management
10
Journal of management accounting research : JMAR
10
Tourism economics : the business and finance of tourism and recreation
10
Tourism management : research, policies, practice
10
Benchmarking : an international journal
9
European journal of operational research : EJOR
9
International business review : the official journal of the European International Business Academy
9
Journal of Asian finance, economics and business : JAFEB
9
Journal of business economics and management
9
Journal of industrial engineering and management : JIEM
9
Journal of risk and financial management : JRFM
9
Technological forecasting & social change : an international journal
9
The accounting review : a publication of the American Accounting Association
9
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ECONIS (ZBW)
8
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8
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date (oldest first)
1
Organisational management through performance indicators
Kipper, Liane Mahlmann
;
Nara, Elpidio Oscar Benitez
; …
- In:
International journal of services and operations management
34
(
2019
)
4
,
pp. 447-464
Persistent link: https://www.econbiz.de/10012162858
Saved in:
2
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
3
Prioritising the needs of high speed internet subscribers using importance performance analysis : the case of Asia-Tech Company in Shiraz
Shahin, Arash
;
Zolfaghari, Samira
- In:
International journal of services and operations management
30
(
2018
)
2
,
pp. 137-150
Persistent link: https://www.econbiz.de/10011886145
Saved in:
4
Towards an efficient IS service management: the internal customers' zone of tolerance
Ribeiro, Hugo
;
Barbosa, Belem
- In:
International journal of services and operations management
28
(
2017
)
2
,
pp. 141-162
Persistent link: https://www.econbiz.de/10011859672
Saved in:
5
Developing a scale for service quality measurement in banks
Asif, Muhammad
;
Awan, Muhammad Usman
;
Jajja, Muhammad …
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10011584478
Saved in:
6
Developing a scale for measuring service quality in the public sector
Asif, Muhammad
;
Awan, Muhammad
;
Haque, Shahbaz Ul
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 418-432
Persistent link: https://www.econbiz.de/10011636001
Saved in:
7
Supply chain strategy and organisational performance : role of core operational functions
Jajja, Muhammad Shakeel Sadiq
;
Brah, Shaukat Ali
; …
- In:
International journal of services and operations management
17
(
2014
)
3
,
pp. 330-349
Persistent link: https://www.econbiz.de/10010389421
Saved in:
8
Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies
Asika, Nnamdi M.
;
Awolusi, Olawumi Dele
- In:
International journal of services and operations management
15
(
2013
)
1
,
pp. 28-43
Persistent link: https://www.econbiz.de/10009752626
Saved in:
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