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type_genre:"Article in journal"
~isPartOf:"International journal of services and operations management"
~subject:"Messung"
~subject:"performance measurement"
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Search: subject_exact:"Erfolgsmessung von Unternehmen"
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Messung
performance measurement
Performance measurement
48
Performance-Messung
48
Dienstleistungsqualität
11
Lieferkette
11
Service quality
11
Supply chain
11
Quality management
9
Qualitätsmanagement
9
Data envelopment analysis
8
Data-Envelopment-Analyse
8
Structural equation model
7
Strukturgleichungsmodell
7
Balanced Scorecard
6
Balanced scorecard
6
Customer satisfaction
6
Industrie
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Kundenzufriedenheit
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Manufacturing industries
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Firm performance
5
Fuzzy sets
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Fuzzy-Set-Theorie
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Hospital
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Krankenhaus
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Unternehmenserfolg
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BSC
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India
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Indien
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balanced scorecard
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service quality
4
structural equation modelling
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Bank
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Betriebliche Kennzahl
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Erfolgsfaktor
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Financial ratio
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Measurement
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Performance management
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Performance-Management
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Article
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Article in journal
Aufsatz in Zeitschrift
8
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English
8
Author
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Asif, Muhammad
2
Adel, Riham
1
Ahmad, Haseeb
1
Awan, Muhammad
1
Awan, Muhammad Usman
1
Azhar, Tashfeen
1
Barbosa, Belem
1
Das, Prasun
1
Dia, Mohamed
1
Haque, Shahbaz Ul
1
Jajja, Muhammad Shakeel Sadiq
1
Leite, Maria Silene Alexandre
1
Mukherjee, Srabanti
1
Ramish, Asher
1
Rasheed, Haroon
1
Ribeiro, Hugo
1
Santos, Tálita Floriano dos
1
Takouda, Pawoumodom M.
1
Wiesner, Stefan Alexander
1
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International journal of services and operations management
The journal of portfolio management : JPM
37
The journal of investing : JOI
28
Public performance & management review
25
International journal of production research
18
International journal of business performance management
16
Total quality management & business excellence
13
Journal of management accounting research : JMAR
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Business strategy and the environment
9
International journal of logistics systems and management
9
Journal of business research : JBR
9
The journal of alternative investments : JAI
9
The journal of financial data science
9
The journal of impact and ESG investing
9
International journal of productivity and quality management : IJPQM
8
European journal of operational research : EJOR
7
Nonprofit and voluntary sector quarterly
7
The journal of index investing : ETFs, ETPs, & indexing
7
International journal of business excellence
6
International journal of business performance management : IJBPM
6
Journal of revenue and pricing management
6
Journal of risk and financial management : JRFM
6
Public management review
6
The international journal of productivity and performance management : IJPPM
6
Cogent business & management
5
Financial accountability & management : in governments, public services and charities
5
International journal of process management and benchmarking : IJPMB
5
International journal of production economics
5
International journal of public sector performance management
5
Economic research
4
International journal of business innovation and research
4
International journal of business performance and supply chain modelling : IJBPSCM
4
Journal of business and psychology
4
Journal of business economics and management
4
Journal of business ethics : JOBE
4
Journal of financial and quantitative analysis : JFQA
4
Journal of information & knowledge management : JIKM
4
Journal of social entrepreneurship
4
Journal of the Operational Research Society
4
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ECONIS (ZBW)
8
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1
An empirical study of the performance of Canadian-owned chains of retail stores
Takouda, Pawoumodom M.
;
Dia, Mohamed
- In:
International journal of services and operations management
33
(
2019
)
4
,
pp. 512-528
Persistent link: https://www.econbiz.de/10012145276
Saved in:
2
Towards an efficient IS service management: the internal customers' zone of tolerance
Ribeiro, Hugo
;
Barbosa, Belem
- In:
International journal of services and operations management
28
(
2017
)
2
,
pp. 141-162
Persistent link: https://www.econbiz.de/10011859672
Saved in:
3
Designing a fuzzy approach for modelling the performance evaluation of education service providers
Das, Prasun
;
Mukherjee, Srabanti
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10011719217
Saved in:
4
Building a comprehensive service supply chain conceptual framework : a step ahead, based on comparative analysis of previous frameworks
Ramish, Asher
;
Azhar, Tashfeen
;
Rasheed, Haroon
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 97-121
Persistent link: https://www.econbiz.de/10011719249
Saved in:
5
Developing a scale for service quality measurement in banks
Asif, Muhammad
;
Awan, Muhammad Usman
;
Jajja, Muhammad …
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10011584478
Saved in:
6
Developing a scale for measuring service quality in the public sector
Asif, Muhammad
;
Awan, Muhammad
;
Haque, Shahbaz Ul
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 418-432
Persistent link: https://www.econbiz.de/10011636001
Saved in:
7
Performance measurement system in supply chain management : application in the service sector
Santos, Tálita Floriano dos
;
Leite, Maria Silene Alexandre
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 298-315
Persistent link: https://www.econbiz.de/10011588162
Saved in:
8
Conceptual approach for value driven performance in servitising companies
Adel, Riham
;
Wiesner, Stefan Alexander
- In:
International journal of services and operations management
21
(
2015
)
4
,
pp. 504-531
Persistent link: https://www.econbiz.de/10011391688
Saved in:
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