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type_genre:"Article in journal"
~isPartOf:"Services marketing quarterly"
~subject:"Dienstleistungsqualität"
~subject:"Revenue-Management"
~subject:"Theory"
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Dienstleistungsqualität
Revenue-Management
Theory
Airline
7
Fluggesellschaft
7
Customer satisfaction
6
Kundenzufriedenheit
6
Service quality
5
Low-cost strategy
2
Niedrigpreisstrategie
2
service quality
2
2001-2005
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Air transport
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Airline industry
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Airlines
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Beziehungsmarketing
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CAPM
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Capital income
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Computer-assisted marketing
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Großbritannien
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IT-gestütztes Marketing
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Kapitaleinkommen
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Low cost airlines
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Marketingmanagement
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Qualitätsmanagement
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Article in journal
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Ambrose, Scott C.
1
Chen, Chien-Chung
1
Curry, Neil
1
El Haddad, Rania
1
Gao, Yuhui
1
Messner, Wolfgang
1
Rhoades, Dawna L.
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Waguespack, Blaise
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Services marketing quarterly
Journal of revenue and pricing management
138
Journal of air transport management
131
Transportation research / E : an international journal
26
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
25
Journal of travel and tourism marketing
18
European journal of operational research : EJOR
17
Computers & operations research : and their applications to problems of world concern ; an international journal
13
International journal of industrial organization
13
International journal of revenue management : IJRM
12
Economics of transportation : the official journal of the International Transportation Economics Association
11
International journal of production economics
10
Tourism management : research, policies, practice
10
Journal of retailing and consumer services
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Omega : the international journal of management science
6
Applied economics letters
5
Journal of the Operational Research Society
5
Journal of transport economics and policy
5
Manufacturing & service operations management : M & SOM
5
Service business
5
Economics letters
4
International journal of contemporary hospitality management
4
International journal of services and operations management
4
International journal of transport economics : IJTE
4
Journal of urban economics
4
Operations research
4
Quality management journal : QMJ
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Tourism economics : the business and finance of tourism and recreation
4
Tourism review
4
EURO journal on transportation and logistics
3
INFORMS journal on computing : JOC
3
International journal of applied management science
3
International journal of business and economics
3
International journal of business policy and economics
3
International journal of hospitality management
3
International journal of productivity and quality management : IJPQM
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ECONIS (ZBW)
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1
The best of times : 30 years of us airline service quality
Rhoades, Dawna L.
;
Waguespack, Blaise
;
Ambrose, Scott C.
- In:
Services marketing quarterly
42
(
2021
)
3/4
,
pp. 180-193
Persistent link: https://www.econbiz.de/10012650008
Saved in:
2
Value or quality? : differences in airlines' customer satisfaction strategies across national markets
Messner, Wolfgang
- In:
Services marketing quarterly
41
(
2020
)
3
,
pp. 205-235
Persistent link: https://www.econbiz.de/10012256939
Saved in:
3
Exploring service quality of low cost airlines
El Haddad, Rania
- In:
Services marketing quarterly
40
(
2019
)
4
,
pp. 301-315
Persistent link: https://www.econbiz.de/10012179190
Saved in:
4
Does high service quality reduce risk or create idiosyncratic returns?
Chen, Chien-Chung
- In:
Services marketing quarterly
38
(
2017
)
3
,
pp. 155-169
Persistent link: https://www.econbiz.de/10011756717
Saved in:
5
Low-cost airlines : a new customer relationship? ; an analysis of service quality, service satisfaction, and customer loyalty in a low-cost setting
Curry, Neil
;
Gao, Yuhui
- In:
Services marketing quarterly
33
(
2012
)
2
,
pp. 104-118
Persistent link: https://www.econbiz.de/10009553129
Saved in:
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