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type_genre:"Article in journal"
~person:"Connell, Julia"
~person:"D'Cruz, Premilla"
~subject:"Working conditions"
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Working conditions
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call centres
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Connell, Julia
D'Cruz, Premilla
Deery, Stephen
2
Gorjup, María Tatiana
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Hannif, Zeenobiyah
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Noronha, Ernesto
2
Ryan, Gerard
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Scholarios, Dora
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Taylor, Phil
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Asia Pacific journal of human resources : APJHR
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Employee relations
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New technology, work and employment
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The international journal of human resource management
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The journal of industrial relations : the journal of the Industrial Relations Society of Australia
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Control and involvement HR practices in Indian call centres : still searching for answers
Ananthram, Subramaniam
;
Teo, Stephen T. T.
;
Connell, Julia
- In:
Asia Pacific journal of human resources : APJHR
56
(
2018
)
2
,
pp. 196-215
Persistent link: https://www.econbiz.de/10011965584
Saved in:
2
"From boom to where?" : the impact of crisis on work and employment in Indian BPO
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
29
(
2014
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10011291128
Saved in:
3
The experience of work in India's domestic call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 436-452
Persistent link: https://www.econbiz.de/10009688495
Saved in:
4
Call centres, quality of work life and HRM practices : an in-house/outsourced comparison
Connell, Julia
;
Hannif, Zeenobiyah
- In:
Employee relations
31
(
2009
)
4
,
pp. 363-381
Persistent link: https://www.econbiz.de/10009516250
Saved in:
5
Call centres and the quality of work life: towards a research agenda
Hannif, Zeenobiyah
;
Burgess, John
;
Connell, Julia
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 271-284
Persistent link: https://www.econbiz.de/10003762506
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