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type_genre:"Article in journal"
~person:"Grip, Andries de"
~subject:"Call centre"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Ratgeber"
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Call centre
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2003-2006
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Arbeitsbeziehungen
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Arbeitsmarktsegmentation
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Betriebliches Bildungsmanagement
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Call centers
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Employer-provided training
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Informationstechnik
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On-the-job learning
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Peer effects
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Personalauswahl
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Personnel selection
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Grip, Andries de
Connell, Julia
11
Doellgast, Virginia
11
Burgess, John
9
Jouini, Oualid
9
D'Cruz, Premilla
8
Koole, Ger M.
8
L'Ecuyer, Pierre
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Noronha, Ernesto
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Akşin, Zeynep
7
Hannif, Zeenobiyah
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Taylor, Phil
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Aparicio-Valverde, Mireia
6
Ibrahim, Rouba
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Abdullateef, Aliyu Olayemi
5
Barnes, Alison
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Chambel, Maria José
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Dallery, Yves
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Emadi, Seyed Morteza
5
Holtgrewe, Ursula
5
Legros, Benjamin
5
Scholarios, Dora
5
Shen, Haipeng
5
Whitt, Ward
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Batt, Rosemary L.
4
Broek, Diane van den
4
Gurvich, Itai
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Ryan, Gerard
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Van Jaarsveld, Danielle
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Örmeci, E. Lerzan
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Akşin, O. Zeynep
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Backhouse, Chris J.
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Bassamboo, Achal
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Bloemer, Johanna M.
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Castanheira, Filipa
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Chan, Wyean
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Das, Diya
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European journal of industrial relations
1
ILR review : the journal of work and policy
1
Journal of economic behavior & organization : JEBO
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ECONIS (ZBW)
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The role of peers in estimating tenure-performance profiles : evidence from personnel data
Grip, Andries de
;
Sauermann, Jan
;
Sieben, Inge …
- In:
Journal of economic behavior & organization : JEBO
126
(
2016
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10011700932
Saved in:
2
Technology, selection, and training in call centers
Sieben, Inge
;
Grip, Andries de
;
Longen, Jessica
; …
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 553-572
Persistent link: https://www.econbiz.de/10003883039
Saved in:
3
Industrial relations and labour market segmentation in Dutch call centres
Van Jaarsveld, Danielle
;
Grip, Andries de
;
Sieben, Inge
- In:
European journal of industrial relations
15
(
2009
)
4
,
pp. 417-435
Persistent link: https://www.econbiz.de/10003916048
Saved in:
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